Yield Solutions Group - Greenwood Village, CO

Denise E.

NYS DMV made a mistake on my title. Because they were backlogged this cause a delay in receiving my corrected title. Jessica Ramirez went above & beyond to assure me that my updated title was on the way. She also sent me an copy from DMV so I'd know the update had taken place and should be in the mail on its way to me.
Great work Jessica!

Kelly B.

I refinanced my vehicle through this company about a year ago. That process went smoothly and there were no issues. They added GAP and an AUL service contract to my loan. Now I am trying to sell my vehicle and I owe more than it is worth so I want to cancel these items which I was told I could easily do. This is not the case at all. I have followed the instructions in my contract to a T and mailed all the required documentation TWICE. The second time I sent it certified so I know it was received. I have called numerous times and either get a voicemail (which is never returned) or stay on hold 30 minutes and then get disconnected. I am also filing a formal complaint with the BBB, this is not very professional.

Renee V.

Do not refinance with them horrible service after you sign. Makes using Gap and extended warranty impossible to use. The agents are rude and will not help you. They say oh we'll call you back and just don't do anything not even notate the account.

andy K.

I refinanced my auto loan with Refijet. As going through the number with the loan officer initially, I was told that there would be a $495.00 prepaid finance charge which was to pay the accumulated interest with my previous lender . However, when logging into my online account two weeks later, it appears the total loan principal includes the $495.00 fee, which obviously isn’t right and should not be included in there. I then called the loan officer to get clarifications on this. What I was told this time was not the same as before. He said the $495.00 was a fee from Rjfijet and needs to be included in the principal amount. I was surprised about the different answers on the same amount from the same person. I tried to further dispute this but was told again that was the finance charge.

The loan application itself clearly outlines the $495.00 as Prepaid Finance Charge, but the loan officer denied what he previously communicated with me regarding that amount.

Therefore, my total principal amount is now $495.00 higher than it should be which would result more interest I would have to pay, and this is not right in any comprehensible way.

Also, I was told they would charge $10 which was the amount to open an account for me, but my online banking only shows $5.00 be deposited into my account.

Becky E.

We worked with Fritz Whaley to refinance both of our vehicles, and he was very professional and friendly. He answered all of our questions and never lost his patience. He was happy to provide us with any information we needed. The process was smooth and easy and fairly quick other than waiting on the finance company to finalize everything after documents were signed, which was not out of line considering we signed the day before Thanksgiving. Overall we were pleased and have already mentioned Refijet to some friends and family.

Nick B.

I was lucky enough to be connected to Allie. She was professional, provided vital information and significantly reduced my interest rate. I recommend this service to anyone who needs to refinance their vehicle.

Tomeka J.

im grateful for my customer service rep, Baer Holden, he was very patient with me and made sure i understood everything that i had to do. i have to say, he was a beautiful blessing. We need more people like him, he found me the best interest rate and i was overly excited. Thank You Mr. Baer Holden. i Trusted the process with you.

Lauri M.

Excellent and prompt service. The fact that you secured a loan for me at a lower rate. Ability to reach an actual person by phone. The combination of email and text versions of communication. Patience and expertise of my agent. I was extremely satisfied with your company.