Xecunet, LLC - Frederick, Maryland

Xecunet, LLC: Your Reliable IT Solutions Partner

Overview: Located at 5744 Industry Ln, Frederick, MD 21704, Xecunet, LLC stands out as a trusted IT services provider. Offering a blend of online appointments, on-site services, and an inclusive environment, Xecunet caters to a diverse clientele. Their commitment to accessibility and customer satisfaction is evident in their wheelchair-accessible facilities and LGBTQ+ friendly policies. With an impressive 5/5 average opinion on Google My Business, the company has garnered significant praise for its professional service and hassle-free experience.

Location and Contact Information: Situated at Address: 5744 Industry Ln, Frederick, MD 21704, United States, Xecunet, LLC is easily reachable. For those needing immediate assistance, their phone number Phone: 3016829972 is readily available. The company's website, , provides additional information and a platform for online inquiries.

Specialties: Xecunet, LLC specializes in a range of IT services, focusing on delivering customized solutions tailored to each client's needs. Although specific specialties aren't listed, the glowing reviews suggest their proficiency in system setup, network management, and technical support.

Facilities and Accessibility: The business offers several conveniences for its customers, including wheelchair-accessible car park and wheelchair-accessible entrance. This commitment to accessibility ensures that everyone can benefit from their services.

Customer Experience: The feedback from customers paints a picture of exceptional service. One review highlights Jamie, a representative of the company, as someone who was 'an absolute pleasure to work with', effectively resolving the client's system needs while maintaining professionalism despite minor frustrations. Such testimonials underscore the company's dedication to customer satisfaction.

Online Appointments and Services: Xecunet, LLC's offer of online appointments adds to its convenience, catering to busy schedules. Their on-site services further enhance their ability to provide personalized IT solutions, ensuring that clients receive the attention and care necessary for their specific requirements.

Key Points of Interest: The company's inclusive environment is a significant draw for many. Being LGBTQ+ friendly and offering a transgender safe space demonstrates their commitment to diversity and inclusivity. This makes Xecunet, LLC not just a service provider but a welcoming partner for a broad spectrum of customers.

Summary: Xecunet, LLC provides top-notch IT solutions with a focus on accessibility, customer satisfaction, and a welcoming atmosphere. Their professional services, combined with inclusive policies, make them a standout choice for businesses and individuals alike.

Recommendations: For anyone considering Xecunet, LLC, it's advisable to schedule an online appointment to discuss your IT needs. Their online platform allows for easy communication, and their on-site services mean they can tailor their approach to your specific environment. Given their high rating and emphasis on inclusivity, clients can expect a respectful and efficient service experience.

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👍 Reviews of Xecunet, LLC

Kerry W.

5/5

Jamie was an absolute pleasure to work with. He got my system up and running exactly as I requested and kept me informed throughout the process. Despite some issues that made the experience a bit frustrating on my end, Jamie remained consistently professional and ensured everything was resolved to my satisfaction.

CeCe Y.

5/5

Xecunet has been my IT department for a number of years. I could not have grown my business successfully without their faithful services. Now that I'm retiring I won't be needing their services any longer, but I have recommended them to the new business owners and I know they will continue to help the business grow even more. They respond quickly to requests for help and always follow up to ensure the task was completed effectively.

Lorraine L.

5/5

Quick turnaround time to solve cases. Team is very helpful and knowledgeable.

Jeddie B.

5/5

xecunet is great about responding quickly to our technical questions. I am an older worker - and they are patient and explain to me in easy-to-understand language how to fix or change my computer issues.

Brett H.

5/5

Andy and the team at Xecunet are top notch. We had a legacy software and that was not working properly on our server. Andy did a great job of working with the software provider and troubleshooting the issues until it was resolved. A real life saver. He went above and beyond to help us keep our customers happy.

Jen E.

5/5

The Xecunet team has been fantastic to work with! We were in search of a new managed IT services provider and decided to partner with Xecunet earlier this year. We could not be happier! Their knowledge, patience, quality of service and response time is amazing! We highly recommend Xecunet to anyone looking for managed IT services.

Heartly H. B.

5/5

The Xecunet Team is professional and prompt. They are our "managed services provider" and are patient with our questions and prompt with our requests. Their staff is both friendly and professional. The process of requesting service is easy and their follow-through is magnificent. The billing and quoting process is simple to use and accurate. Their dedication to our needs and concerns is stellar. Having the Xecunet Team handle our services has been pleasurable and the relationship is a great asset to our organization.

Samuel G. G.

5/5

Got up this morning, and found both my mobile and laptop are back to normal with E-Mail downloading! Jerry, you hit the nail on the head - i was thinking that Xecunet's E-Mail server being full of undeleted old messages might be the problem. But over the past few days i couldn't even get Webmail to display *any* messages, let alone all those old ones. Thanks to Andy, Jerry, and all the other Xecunet Geniuses for such a quick, spot-on diagnosis and super-speed fix. I've been with Xecunet for a long time, and you can consider me a loyal proponent. Large parts of that are due to your exceptional Customer Service and Technical Support Staff!
Thanks for running a classy outfit - You All Rock!