Utopia Property Management | Inland Empire, CA - Ontario, California

Utopia Property Management | Inland Empire, CA

Located at 3281 E Guasti Rd Suite #700, Ontario, CA 91761, United States, Utopia Property Management | Inland Empire, CA is a highly-rated property management company that specializes in a wide range of services including property management, commercial real estate agency, industrial real estate agency, property investment, property maintenance, real estate agency, real estate consultant, and real estate rental agency.

With a strong commitment to customer satisfaction, Utopia Property Management offers several convenient services that cater to their clients' diverse needs. Some of these include online appointments, on-site services, wheelchair-accessible facilities such as parking, entrance, seating, and toilets, and a welcoming environment for the LGBTQ+ community, including a transgender safe space.

To book an appointment at Utopia Property Management | Inland Empire, CA, it is recommended to call 9093751111 or visit their website at utopiamanagement.com.

With a solid reputation, Utopia Property Management | Inland Empire, CA has earned an impressive 4.8/5 average rating based on 254 reviews on Google My Business, highlighting their dedication to providing exceptional service in the real estate industry.

👍 Reviews of Utopia Property Management | Inland Empire, CA

Crystal M.

5/5

The experience I have received using utopia property management is excellent! I worked with Linda and her knowledge and expertise has gained a 5 star rating. Her customer service is beyond amazing and she definitely went out of her way to answer all my questions and concerns I had. I immediately felt comfortable with her customer service provided. Using utopia property management was a great choice and I recommend getting assistance from Linda as she made my experience stress free and was able to meet all of my needs. Thank you Linda, for your excellent customer service and going out of your way to make this experience of choosing your property management a lot better! Highly Recommend!

michelle C.

1/5

They’re not professional at all. moved out of a property rented by this company three months ago, and they haven't returned my deposit. I left the apartment clean and ready for someone to move in. Still waiting for Utopia management to give me back my deposit!!!!! thinking of taking this issue to a lawyer for advice.

LaMesha S.

5/5

If I had to rate this company based off the experience I had with Sarah G. who is in management, they would receive negative stars. I hope you never have to deal with someone with such unprofessionalism, lack of empathy, or integrity. Her attitude is repulsive to say the least. Utopia has been the property management where I live since April of 2022 after they acquired it from another company. There are some superstars at the company, Ashley being one of them who, I highly encourage the COO to immediately promote to a Senior Management position. Ashley is a 5-star employee who from my experience with her has gone above and beyond to help me and my family in what has been a horrific situation. After being excellent tenants, keeping the place in wonderful condition as if it were our own, but the property desperately needing work, work that caused us health issues, anxieties and more, after we tried to bring concerns to attention and for whatever reason not being heard, were given a 60 day termination of tenancy in this challenging of a rental climate, with no accommodation offered until I sent a request through certified mail for a reasonable accommodation. It was gut wrenching to know that the company didn’t care to take the initiative and offer any help to my family who never missed or was late on a payment, and again took great care of the property as if it were our own. It was cold and completely lacked empathy, and integrity. I won’t go more into detail but we were forced to move out in a very short notice and treated disgustingly by Sarah but Ashley came through and showed up in a way that I will never forget and will always be grateful for. I am extremely thankful to her for her concern, her time, and her ability to listen and understand from the tenants perspective. Ashley went above and beyond to help us, to advocate for us and for that she earns 5-stars. Ashley is professional, she is respectful, she has the skill of listening, and communicating. As tenants we pay rent and should not have to fight so hard to get repairs remedied and I understand they are picking up the slack from the previous management but that doesn’t excuse some of the things my family and other tenants have gone through. Along with Ashley I have to recognize some members of the maintenance team, Frank, Richard, Jay, and Austin who provide phenomenal service and actually do great work. It is because of the names listed I give 5-stars. Without these names I would not give this rating and I need that to be clear. I wrestled with doing this review but I needed to do this for Ashley and the others who deserve to be recognized. Thank you to those who actually stand and strive towards the mission Utopia claims to represent as “keeping the tenant happy, and never left waiting for an answer when need they need a problem resolved.”
I sent a letter that I was informed was sent to headquarters 10/25/24 and I have yet to hear from them. This 5-stars goes to the names listed.

Megan C.

1/5

THE WORST property management company ever. I had tenants move out on 1/2/25 and was communicating with Ashley. I went to visit the rental property and there was garbage everywhere and furniture that was left. I sent Ashley the invoice to clean up the property, only to find out that she is no longer working there. Completely unprofessional company that doesn't follow up with their clients.

Miriam M.

5/5

I had a wonderful experience working with Linda at Utopia Property Management. She was incredibly helpful, promptly addressing all of our family’s questions with warmth and expertise. Linda’s dedication to providing top-notch service made our interaction smooth and genuinely enjoyable. We truly appreciate her assistance and would highly recommend her to anyone seeking property management services.

Madi O.

5/5

I am considering moving out of state and have found Utopia Property Management super easy, they have helped me apply as well as set up agreements that fit my timeline. Sophia has super helpful at finding me exactly what I’m looking for while also being super friendly. It feels like she genuinely cares about my apartment search! Would highly recommend and request Sophia!!!

Toneshia S.

5/5

I heard about this company through qord of mouth. I was fortunate enough to hear about Sophia as well. So glad I took the advise of requesting her. She is a knowledgeable and friendly expert in making sure everything is the right fit and will work best for your needs. She is very helpful, and able to address any concerns.

Angelo T.

5/5

Utopia management is a great company. They were super helpful and overall my experience was very easy going. Sophia worked with me through the whole process of applying and made sure I was updated when my application was under review. Great communication!