Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp’s Ace Hardware: A Local Retailer with Exceptional Service

Tripp’s Ace Hardware, located at 112 James M Campbell Blvd S, Columbia, TN 38401, United States, stands as a cornerstone of the Columbia community. This established hardware store and home improvement store has cultivated a strong reputation for its comprehensive selection, knowledgeable staff, and commitment to customer satisfaction. The store’s website, acehardware.com, provides customers with convenient access to product availability and store information. With a phone number of 9313881272, prospective clients can easily connect with the team at Tripp’s.

Specialties and Services Offered

Tripp’s Ace Hardware offers a vast array of products catering to both professional contractors and DIY enthusiasts. Their core specialties include hardware supplies of all types, encompassing fasteners, plumbing, electrical, and more. Furthermore, they operate as a dedicated paint store, providing a wide selection of paints, stains, and related accessories. As a comprehensive tool store, customers can find power tools, hand tools, and tool storage solutions. Beyond simply selling products, Tripp’s provides valuable on-site services such as assembly service and repair services, streamlining projects for their clientele.

Convenience and Accessibility

Recognizing the demands of today’s busy schedules, Tripp’s Ace Hardware offers the convenience of in-store pick-up for online orders. The store is also fully equipped to handle various payment methods, including cheques, credit cards, debit cards, and NFC mobile payments, ensuring a seamless transaction experience. Accessibility is a priority, with features like a wheelchair-accessible car park and a wheelchair-accessible entrance, promoting inclusivity for all visitors. A service guarantee further reinforces their commitment to customer satisfaction. A quick visit is always welcome, and the team emphasizes a ‘quick visit’ approach to minimize customer wait times.

Customer Feedback and Reputation

Tripp’s Ace Hardware has garnered a consistently positive reputation within the Columbia area. Currently, the store boasts 398 reviews on Google My Business, reflecting a significant level of customer engagement. The average opinion is a remarkable 4.5 out of 5 stars, a testament to the quality of products, services, and customer care. While some customers have mentioned instances of limited stock on specific items, the overwhelmingly positive feedback highlights a dedication to resolving issues and providing exceptional service. A particularly noteworthy anecdote recounts a situation where a staff member, John, went above and beyond to repair a screw to meet a customer’s exact specifications, illustrating the store’s problem-solving capabilities. This level of personalized attention contributes significantly to the store’s loyal customer base. The combination of in-store shopping and the readily available repair services makes Tripp’s a valuable resource for homeowners and contractors alike.

Key Features Summary

Location: 112 James M Campbell Blvd S, Columbia, TN 38401
Phone: 9313881272
Website: acehardware.com
Specialties: Hardware, Home Improvement, Paint, Tools
Services: In-store pick-up, In-store shopping, On-site services, Assembly, Repair, Service guarantee
Accessibility: Wheelchair accessible car park & entrance
Payment Options: Checks, Credit cards, Debit cards, NFC mobile payments

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.