Thomas Watch Repair - Pleasanton, California

About Thomas Watch Repair

Thomas Watch Repair, located at Address: 4615 First St #120, Pleasanton, CA 94566, United States, is a highly regarded watch repair service provider. The business can be reached via phone at 9258720108 or through their website thomaswatchrepair.com.

Specialties and Services

Thomas Watch Repair specializes in watch repair services. Their expertise lies in handling various types of watches, ensuring they are restored to their original glory or functioning optimally. They offer a wide array of services, including but not limited to:

• Watch battery replacement
• Watch band repair and replacement
• Watch case and crystal repair
• Watch movement repair and servicing
• Watch water resistance testing and repair

Accessibility and Parking

The store is designed with accessibility in mind, featuring a wheelchair-accessible entrance and a wheelchair-accessible car park. On-site parking is also available for customers' convenience.

Customer Reviews and Opinions

Thomas Watch Repair has an impressive average rating of 4.9/5 on Google My Business, with a total of 93 reviews. Customers have praised the service for its quality, dependability, and friendly atmosphere. Here are some highlights from their reviews:

"If you've been looking for a local watch repair, the search stops here . He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local."

Many customers appreciate the personal touch and the honor system offered by the technician, Thomas, which instills confidence and trust. They also commend the high-quality service, friendly demeanor, and local availability.

Why Choose Thomas Watch Repair

Based on the reviews and the services offered, Thomas Watch Repair stands out for several reasons:

• Expertise: The technician's vast knowledge and experience in watch repair ensure that your timepieces are in capable hands.
• Reliability: The business operates according to its posted hours, ensuring that customers can rely on scheduled services.
• Personal touch: The friendly and welcoming atmosphere, along with the honor system for sizing services, creates a trusting and comfortable environment for customers.
• Quality: Customers have consistently praised the high-quality service, ensuring that their watches are repaired or serviced to their full potential.

Thomas Watch Repair is an excellent choice for those seeking a local, reliable, and high-quality watch repair service. The combination of expertise, reliability, personal touch, and quality makes it a standout in its industry.

👍 Reviews of Thomas Watch Repair

Renee M.

5/5

If you've been looking for a local watch repair, the search stops here! Thomas is wonderful. He recently sized my mom's gift watch and offered "an honor system" where she can bring it back and re-size if needed: "just tell me I sized it for her and I will re-size it for no additional cost". He is dependable, is there when his hours say he will be there and offers an incredibly warm welcome. Quality service, dependably, friendly and local. Wow - Thank you Thomas! I've finally found my watch guy!

Brad C.

5/5

I popped into Thomas Watch Repair thinking my Seiko watch was broken, meaning the stop watch was "not working properly". I was asking for assistance and possibly repair of the watch. I love this watch but don't wear it often. Thomas explained, very politely, that my watch was fine but I misunderstood how to use it correctly. He then explained the operational details to me in detail and sent me on my way, no charge. I am just overwhelmed by his honesty and professionalism. This level of customer support is virtually unheard of in this day and age. So, I highly recommend if you need and service or repairs to your watch please support this small local business. No, i don't work there, I am not family related, and no I am not being paid for this review. I'm just telling you the truth !

Suhaas S.

5/5

This place truly deserves a six star rating! He was incredibly helpful, especially when I had many questions about my watch. He took the time to explain everything patiently and fixed it for me, ensuring it was in perfect working order before I left. To top it off, they refused any payment for the service! It was a small but incredibly kind gesture. They even allowed me to bring my scooter inside while they worked on my watch. If you need your watch repaired, this is definitely the best place to go!

Steve C.

5/5

Thomas is wonderful! He has serviced my omega sea master for the last six years. Both changing batteries and helping me change bands, adding links and subtracting links. He’s a good man with a great business I drive all the way from San Ramon just to see him.

J M.

5/5

Wonderful place to get my watch repaired. Best customer service ever! A large array of watches. Go just to see what’s available! Close parking too!

Len Y.

5/5

Not only is Thomas an expert in watch repair, but he is also honest. He explained what is needed and my options. He installed my antique watch glass cover, removed the dead battery-- for free. He was highly recommended by a reputable jewelry store in castro valley.

シTacticalMecha

5/5

Excellent and quick service. Very friendly as well. I will continue to come back for all of my future watch repairs! Highly recommend

Ana B.

5/5

I had a great experience! I went in for a battery change, and it was super quick. The staff was really friendly, and I’ll definitely be coming back!