smartData Enterprises Inc. - El Cerrito, California

John O.

smartData had designed my website last year and I love it. Here, the experts help me to learn basic SEO tactics to make my website more user friendly. Eventually, it grew my business and am increasing number of clients calls as well :). I would highly recommend smartData.

James E.

smartData is an excellent software and web development company. Guys are very professional with their work and complete the task in give deadlines. Sound knowledge of latest market techniques.

Michael H.

Be VERY careful hiring this company, SmartData. During the pitch phase, they show you all the best stuff: perfect PM methodology, project timelines, great communicators, QA team, etc, but once you hire them, everything completely changes.

1. Very little attention to detail. You will constantly have to double-check their work even though they promise QA on their end. You'll find typos, flows not working properly, etc., easy things that they should be found if they have proper QA like they say they do.

2. SOW was hourly with a not to exceed amount, once the amount was exceeded, availability and quality will drop off a cliff. I had to open a case with Upwork to get their attention and even then, promised deadlines were missed. The project ended up going over 1-1.5 months and still, we are having issues. But since the case is now closed, once again, very little attention from them.

3. TERRIBLE project management. When I was interviewing them, I spoke to who I thought would be my PM. He showed me great Gantt charts, explained how they run spirits, etc. all really good stuff. However, once the project started, it completely changed. No plan was put together, there was no Agile board to go off of, no regular updates, no ability to see project status, no ability to see how many hrs were burned AND the person I spoke to WAS NOT my PM. Any form of tracking was done through Excel spreadsheets.

4. They have no formal tool for bug tracking even though they said they did. All bugs were tracked in a running list in Excel. No swimlanes, no resemblance of weekly sprints, no lifecycle, nothing. I ended up purchasing a subscription to a tool to properly track this with no mention of reimbursement from them.

5. The product will look nothing like your wireframes. You will have to take screenshots pointing out exactly what looks different in development vs wireframes.

tl;dr Take my advice and pass on SmartData no matter how good their pitch seems to be. You will regret it!

Matthew E.

Very happy with the work done by smartData and would like to thank the whole team for making a successful campaign of SEO and SMM. I will hire the same team again in future if required. Cheers!