Russell Hardware Company - Bloomfield Hills, Michigan

❓ FAQ 👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Introduction

Nestled in the heart of Bloomfield Hills, Michigan, Russell Hardware Company stands as a testament to the power of small, family-owned businesses. Established in 1958, this iconic store has been serving the local community and beyond for over six decades. With a commitment to exceptional customer service and an extensive range of high-quality products, Russell Hardware Company has become a trusted name in the home goods industry.

Located at 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States, the store boasts a prime location in one of Detroit's most affluent suburbs. The business can be reached by phone at 248-644-0100, and its official website is russellhardware.com.

Main Services

Home Goods Store: Russell Hardware Company specializes in home goods, offering a wide variety of products to suit different tastes and needs. From hardware and tools to appliances and home decor, customers can find everything they need to maintain, repair, or upgrade their homes.
Expert Advice: The store's knowledgeable staff is always ready to provide helpful advice and guidance to customers. Whether you're a seasoned DIY enthusiast or a first-timer, you can count on Russell Hardware Company to help you make the right choices for your home improvement projects.
In-Store Picking: For added convenience, Russell Hardware Company offers in-store pick-up for online orders. This service allows customers to shop from the comfort of their homes and collect their purchases at their leisure.

Location and Access

Situated on the bustling Woodward Avenue, Russell Hardware Company is easily accessible by both private and public transportation. The store is located near several major intersections, including W Maple Rd and W Long Lake Rd, making it convenient to reach from various directions.

For those driving, the store offers ample parking space, including wheelchair-accessible spots. The nearest public transportation stop is the Bloomfield Hills Transit Center, which is approximately a 10-minute walk away. The store is also wheelchair-accessible, with a ramp leading to the entrance.

Featured Characteristics

Small Business Charm: As a family-owned business, Russell Hardware Company retains a warm, inviting atmosphere that sets it apart from larger retail chains. Customers often comment on the store's friendly and personal touch.
Extensive Inventory: Despite its size, Russell Hardware Company carries an impressive range of products, many of which are not typically found in big-box stores. This allows customers to discover unique items and brands.
Community Involvement: The company is deeply rooted in the local community and actively supports various local initiatives. This commitment to giving back has earned it the respect and loyalty of many customers.

Practical Information

Opening Hours: The store is open Monday through Friday, 7:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 5:00 PM. It is closed on Sundays.
Payment Methods: Russell Hardware Company accepts various payment methods, including credit and debit cards, NFC mobile payments, and cash.
Wi-Fi: The store offers free Wi-Fi to customers, allowing them to browse the internet or check their emails while shopping.
LGBTQ+ Friendly: Russell Hardware Company is proud to be an LGBTQ+ friendly business, striving to create a welcoming and inclusive environment for all customers.

One customer, Bill, praised the helpfulness of the staff in a review, highlighting the store's commitment to exceptional customer service:

"I talked to Bill and he was very helpful to me! Thank you so much! And keep up the great work!"

This positive aspect, echoed in many other reviews, is a testament to the store's dedication to ensuring that every customer has a satisfying shopping experience.

With an average rating of 4.3/5 from 76 reviews on Google My Business, Russell Hardware Company has clearly made a positive impact on its customers. The store's combination of wide-ranging products, knowledgeable staff, and community focus has earned it a special place in the hearts of many homeowners in the Bloomfield Hills area and beyond.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!