Robert P. Russo, CPA, PC - New York, New York

Sonya Barash

Really awful experience doing our taxes here. I feel like we were sold a bill of goods and charged more than $1000 more than ANY quote I am getting this year. They kept telling us they will “advise” us on how to pay less taxes and have more write offs. There was a 40 minute phone conversation to clarify the back and forth emails. I guess that call to try to get some advise was outside the scope of what we were paying. They charged us a whole bunch of extra $$. There was zero communication about the extra charges until the bill came. The final tax filing Guess what? They didn’t actually file until, weeks later I asked why we haven’t received the email confirmation. They apologized and said our signatures went into their junk and they didn’t see our filing status as ready. Um ok…. We would have missed the filing deadline. My advise, if you want honest and professional accountant advisors who actually care about doing honest business and building client relationships - DON’t DO YOUR TAXES HERE.

Kali Mutty

Susy has helped me immensely! Her advice has saved me thousands of dollars overall, and she will always explain anything that I have questions about. I intend to continue working with Susy and Bob for many years to come.

Diva Design

We LOVE the tax planning meetings with Bob and his team! Choosing Bob Russo as our accountant was one of the best business decisions we made in the 20-year existence of our company.

Robert P. Russo CPA has been our account since 2015. Bob really gets small business and entrepreneurship. In the first year of working with him suggested a restructuring of our sister companies and with that move alone saved us $7,500.

I have never met anyone who knows so much about the tax law and who can communicate in ways we can understand. For the 2018 tax law, he held a very informative seminar where I learned that the things he put in place in the previous years are now even more beneficial.

Best of all, Bob and his team are super responsive compared to other accountants, even during their busiest time. We always we receive timely responses and phone call back.

I was also able to continue using my own bookkeeper. We receive clear instructions, comments, and suggestions on how to further improve and streamline our record keeping.

We have recommended Robert P. Russo CPA to our clients who all report excellent results and service, which in return makes us look good.

Brittany Crosby

Bob and his team have been my personal and professional financial team for about 5 years. There is no way I could be who I am in life if it weren’t for the diligence and knowledge they provide. Personal and professional finances are a deeply sensitive issue and my experience with this firm has made me feel safe, taken care of, and also the right amount of challenges in order to achieve my goals. Especially if you are a business owne, I would highly recommend working with Bob and his team to feel really on top of and see growth in your financial life.

Yvonne Pho

Susy and Robert have been wonderful to work with. I can completely trust them with running my bookkeeping and accounting while I run my business. Their expertise has been invaluable, they keep things efficient and are very responsive. Highly recommend them.

Nick Iacono

My company and I have been working with Susy and Bob for over two years now. Not only are they highly competent CPAs, they are also very responsive and pleasant to work with as well. I endorse them highly and unequivocally!

Jaime Hollander

The very best! We've been working with Bob, James and the team for about three years and they are, hands down, the greatest accounting team EVER. I'm always so shocked at how available, accessible and kind they are -- and, of course, completely meticulous. We've had some challenges with accountants in the past, but not even the slightest bump with this team. They check in, give amazing advice and have steered us in a great direction. I couldn't recommend a business more highly.

Mrs

Have to admit this experience was a bit uncomfortable for me. It may be. a great tax office but I did my due diligence before coming in & was basically "turned down" or given misinformation before my arrival.

First, the front desk & whoever answers the phone we're so friendly but when I met Robert he turned me down before even looking at my tax return. Stating "I don't want to take your money". I assume he has a fair thought process for this but it didn't come across that way. He said my tax return wasn't too complex. I appreciate his honesty but I'd remind him that I made a trip to his office & you should always treat everyone with some level of respect.

Not quite sure what he was using as an indicator to not take me on as a client but I've never heard of a CPA firm making someone feel like I was wasting "their" time. Mind you, he still has no clue what my 2017 take home was. WTH is that. Can't help but think he prejudged me. Matter of a fact he recommended I use Turbo Tax. Wow, I definitely felt judged.

My advice to Robert is to commit the time you promise, 1hr, look at a person's return to understand their taxes, & let them come to a final conclusion if they would like to pay to your fee. Otherwise you have people like myself confused as to how you made your assessment that I wasn't worth taking on. News flash my demographic is the new future "hypos" of the world...do your research on the word & demographic.

Disgusting. I am disappointed.