Premier HealthCare & YAI Center for Specialty Therapy - New York

Momma O. 3.

I had the best experience with my 3yo daughter at a dental appointment today. The receptionists were very nice and the appointment didn't take long. The dental assistant Violeta & the dentist Dr. Viron were the perfect team! My daughters on the spectrum & did not like her previous dental appointments at all elsewhere, & surprisingly did not have a tantrum or cry. I look forward to returning thanks to them, they were phenomenal with her and I appreciate it!

Kaiserin K.

The worst dental service I have ever had, they don’t tell you about your options until it’s physically too late to fix them if your insurance doesn’t 100% cover it when my family would have helped had we known. They tell you the wrong time for your appointment, make you wait for over an hour to them tell you that they can’t see you because you’re “late” due to having it in the system earlier then they told you, blame you for it and give options that are awful and act like they’re being so nice after you were “late”. If my disability program didn’t force me to come here for dental work I would never con back. Go anywhere else if you can.

Nicole J.

Every time I bring my disabled son here, the staff are rude to me and him. On the way out hen impulsively greeted a box of masks from the nurses station. As I took the box back to fix up the masks that had fallen the females behind the counter called him rude and aggressive right to our faces. They also accused him of hitting alone that he didn’t even stand next to. I said my son doesn’t hit and they were yelling and talking bad about him as we walked out. I will find a more professional, educated and safe space for his care.

michael R.

I found Dr Viron and her Dental team, Nancy, Violetta, and front desk team, Mira and Ebony delightful and professional dentists. A pleasure!

Tiana G.

It’s funny as I read through the reviews, I can see people are having similar problems that I am having as a parent that has their child in this clinic. Isabel has no training whatsoever on deescalation she literally told me I was the problem to her providers because of their rude condescending behavior that they exhibit during visits. Then when you ask to speak to patient relations which they should have in this department they send you to Marie Fonseca who is in support of the department. They don’t like to share information and hotlines to reach out to you. The Pysch doctors I have had since DR hadley left are trash. Dr beulow barely acknowledged my kid in visits and when I expressed concerns or issues I had he stated that it wasn’t his problem. Dr Wilson likes to hush parents in visits nor hear out their concerns then argues that the parent is the trauma in a child’s life that clearly has mental health issues. But she does like to talk to the child patient to hear what they have to say about what’s going on and then she controls the conversation by saying you need to do better. Which is honestly not very helpful for a child who cannot really speak up for them selves. The call line is impossible to get through when you need to make appointments. Then when you can’t spare the time of waiting on the phone all day to just get one damn appointment the doctors and staff wanna blame you and reprimand you as to why you couldn’t make an appointment and why it took so long for you to get into the clinic. I am on fire with the way things are handled here and the treatment they give to parents who are clearly advocates in their children’s lives. I will be removing my child from her because they do not do anything good for him. He ended up in the hospital because of the issues he suffers with mentally and the doctor was treating me as if I’m looking to put my son on drugs to keep him high or under the influence because she was reluctant to even have him in meds and she knew months in advance he was suffering with suicidal thoughts. They are trash!!!! Only giving more stars so everyone can see this

Andy M.

I love YAI!! My son is 7, and they take such great care of him! Especially the dentist Dr Sanchez,there are not enough words to say how thankful I am for her and how she works with my son!!!

Mel Z.

The reason I’m giving you guys a 2 star because the psychiatrist took a long time to call me in. When the psychiatrist said 10 he has to call me at 10am to go in the office. I wish that there are more psychiatrist to give him a hand.

veryscreaming

I highly recommend this Special Care dental practice! For many years now, Dr. Anna Viron and her teammates Sarah and Violeta, have been my trusted partners in the dental health of my special needs son. Their approach is to be gentle and responsive, and to make the comfort level of their patients their top priority.

At first my son was scared and only allowed them to do a limited amount of work. They proved to him that he could trust them by taking things slowly, and only going as far as he was comfortable. Because they earned his trust, with each visit he allowed them to do more and more work, while holding nice and still for them. Now he gets full procedures without any fuss and even looks forward to his appointments!

This team is professional, compassionate and also friendly and fun. Highly recommended!