PacketLogix, Inc. - Warren, Rhode Island

PacketLogix, Inc.: A Comprehensive Overview

PacketLogix, Inc., located at 16 Cutler St, Warren, RI 02885, is a well-established technology solutions provider dedicated to delivering comprehensive computer support and services to a diverse clientele. With a dedicated phone line at 4012166425 and a user-friendly website at packetlogix.com, PacketLogix offers a streamlined experience for prospective clients seeking robust IT infrastructure and security solutions. The company’s core competencies span a broad range of technological needs, encompassing computer networking services, computer security services, and expert computer consulting, alongside the supply of essential wire and cable.

Company Specialties and Services

PacketLogix distinguishes itself through its multifaceted approach to technology. They specialize in not only providing hardware and software solutions but also in offering proactive support and tailored strategies to meet the unique challenges faced by each client. Their services can be categorized as follows:

• Computer Support and Services: This foundational service includes troubleshooting, maintenance, repair, and upgrade assistance for all types of computer systems, ensuring optimal performance and minimizing downtime.
• Computer Consulting: PacketLogix’s consultants work closely with clients to assess their current IT environment, identify areas for improvement, and develop customized solutions to align with their business goals.
• Computer Networking Services: They design, implement, and manage network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks, guaranteeing seamless connectivity and data flow.
• Computer Security Services: Recognizing the increasing threat landscape, PacketLogix offers comprehensive security solutions, including firewall configuration, intrusion detection and prevention systems, endpoint protection, and vulnerability assessments. This focus on IT security is particularly crucial for businesses aiming to safeguard their sensitive data and maintain operational continuity.
• Wire and Cable Supply: PacketLogix provides a reliable source for high-quality wire and cable, ensuring clients have the necessary materials for their networking and infrastructure projects.

Accessibility and Client Experience

PacketLogix is committed to providing an accessible and convenient experience for all clients. The facility at 16 Cutler St is designed with wheelchair accessibility in mind, including an accessible entrance, parking lot, and restroom. Furthermore, the company offers online appointments for scheduling services and consultations, demonstrating a commitment to flexibility and ease of access. Beyond physical accessibility, PacketLogix fosters an inclusive environment, offering a gender-neutral restroom and a transgender safespace, reflecting a dedication to diversity and respect. The company also provides wheelchair accessible seating to accommodate clients with mobility limitations. Appointments are required, ensuring that resources are managed efficiently and that clients receive dedicated attention.

Positive Client Feedback and Reputation

Based on numerous reviews on Google My Business, PacketLogix has garnered a strong reputation for reliability and expertise. The average opinion is 4.9/5, indicative of overwhelmingly positive client experiences. Comments frequently highlight the company’s technical proficiency and responsive support. One recurring theme is the importance of having strong, reliable IT security partners, and PacketLogix consistently delivers on this front. Clients appreciate their understanding of network security, firewalls, endpoint protection, and performance monitoring, recognizing these elements as vital to protecting their infrastructure. The company’s advisors are commended for their ability to provide clear, actionable advice and implement effective solutions. The ease of scheduling appointments and the responsiveness of the support team further contribute to the positive perception of PacketLogix.

Contact Information and Additional Details

For anyone seeking reliable computer support, network security, or IT consulting services, PacketLogix, Inc. presents a compelling option. Their commitment to accessibility, combined with their technical expertise and positive client feedback, positions them as a valuable resource. Potential clients are encouraged to visit their website at packetlogix.com to learn more about their services or schedule an online appointment. You can also reach them directly at 4012166425. The address is 16 Cutler St, Warren, RI 02885. PacketLogix is also an LGBTQ+ friendly business.

👍 Reviews of PacketLogix, Inc.

Jean H.

5/5

Having strong, reliable IT security partners is critical, and PacketLogix delivers. Their expertise in network security, firewalls, endpoint protection, and performance monitoring makes them a go-to resource for businesses looking to strengthen their infrastructure.

Chris H.

5/5

The Team at PacketLogix, led by CEO Terrence Boylan is providing quality IT Consulting Services for a six year Pharma engagement I am leading. PacketLogix’s scope of work specifically relates to the design of Wi-Fi infrastructure across 14 new structures and open/green spaces, performing predictive/post implementation surveys, recommending the appropriate hardware stack that match the business and functional requirements set forth by the Project Management Office.

Terrence has demonstrated the ability to effectively face off with all roles on the Project Team, Internal Firm Leadership, IT, Architects, Construction Professionals and Facilities Teams to meet our design objectives. Terrence is complimented by a customer focused support team that provide timely assistance with change orders, billing and administrative matters.

With two years in, my colleagues and I look forward to the next four years in our partnership for this engagement.

Christian Halbal, IT Program Manager

Karen M. E.

5/5

PacketLogix, Inc / i.e. Terrence et al have always had our backs and available no matter what. They have helped with everything from two physical moves, business continuity, cybersecurity, as well as many other aspects of the business. Much appreciated as always!

Ellen M.

5/5

People should pick their professional service partners based on honesty and integrity—especially when data is a consideration. Terrence and his team were truly engaged and partnered to address all the challenges that presented to our business. Their concern was that we would experience as little down-time as possible and that we would be receiving exactly what we needed in as efficient a manner as possible. I trust Terrence, and I appreciate everything that his team provided to restore our data and reporting.
Other professional service companies claim to provide a host of services and often succeed on some but fall short on others. PacketLogix succeeded across the board and truly provided a full-service solution that exceeded expectations at every turn and function. If speed, accuracy and a smart IT solution that is right for your business is a priority for you, then I would not hesitate to pick up the phone and call Terrence and his team. They are exceptional.

Maria M.

5/5

My business moved from a small office into a much larger facility. We needed to move our internet access point, and also plan ahead for the future when we would have everyone on the same network. Terrence was easy to work with as we made a plan, and the crew that showed up was courteous and efficient. We repurposed some of our current equipment and did not have to make a big infrastructure investment at this time, however as we grow we're set up to add access in steps. I would absolutely recommend PacketLogix. Any business that can service accounts both large and small means that they really listen to the customer.

Elin B.

5/5

CEO Terrence Boylan gave a presentation to our group on CyberSecurity, and it was excellent. He was an engaging, well-informed speaker who captured the crowd's attention and who was easily able to answer questions as audience members brought up concerns relating to their businesses. I would highly recommend Terrence as a speaker to anyone who wants to know more about this important topic.

Brad N.

5/5

I have been using PacketLogix for several years for my network IT, security and security cameras. They are excellent. Very sharp people and excellent customer service. Pricing is competitive as well. I have been very happy with them and will continue to use them.

Bridget G.

5/5

I had an issue with my VPN not connecting. I contacted PacketLogix about the issue, and within minutes I was contacted by the Texas office. The issue took a little while to become resolved, but due to the national outage of cell phone coverage that day, I was impressed with how quickly the problem was resolved. Anytime I have an issue, PacketLogix is quick to respond and ALL of their employees are knowledgeable and professional. I would highly recommend PacketLogix for all of your IT needs.