Nexbillpay - Birmingham, Alabama

Nexbillpay is a software company that specializes in e-commerce services. They are located at Address: 2416 Green Springs Hwy, Birmingham, AL 35209. You can reach them by phone at Phone: 2059451126. Their website is Website: nexbillpay.com.

One of the key features of Nexbillpay is their wheelchair accessible entrance and parking lot, making it easy for people of all abilities to visit their location. They have received 12 reviews on Google My Business, with an average opinion of 2.2/5.

If you are looking for a software company with e-commerce capabilities, Nexbillpay may be worth considering. They have a convenient location and are equipped to serve customers with disabilities. However, it is important to note that their average opinion is relatively low, so it may be beneficial to do further research or reach out to them directly for more information.

Overall, if you are interested in learning more about Nexbillpay and what they have to offer, I would recommend visiting their website and getting in touch with them directly. They may be able to provide more information on their services and help you determine if they are the right fit for your needs.

Reviews of Nexbillpay

Brandy Baker

1/5

My water department used this company for online payments. When I paid my bill this month, I was somehow overcharged on the $2.95 service fee. After contacting my bank and the water company, we determined the mistake was on their end. I was given a number to call. The first CSR I spoke to was named Candace and was very rude from the beginning. She stated that she didn't know why my statement was showing I was charged more because I was only charged $2.95. I said no, I was charged $54.00 to both the water department and to y'all. She said no again and I said well the money isn't there and the charge says to y'all so, yeah, I was. She then put me on hold. After about 5 minutes it transferred me to her voicemail,where I left her a message with my number to call me back at. After 30 minutes I hadn't received a call back so I called again. After the prompts it went back to hold and was cut off. So I called again. This time the girl didn't give her name but seemed much nicer. I told her what had happened and she put me on hold again. Then a man, I'm assuming the manager, got on and was EXTREMELY rude. Yes, I got rude right back, because at this point it's ridiculous. He basically called me a liar and said that if I expected to get anything back I had better file a dispute with my bank and told me to send the proof to them via email and they would "look into it". I will never use their services again. I would rather drive the 30 minutes to pay my bill in person than deal with such nonsense. That manager needs to be fired.

Engineering4life

1/5

Was working well till I had to update my card. Even after having a representative guarantee me the card information was updated, it still tried to charge my old card then just removed me from auto pay with no notification. This service is an absolute joke, they must have highschoolers programming for them. Only use if you like having late fees and past due bills.

Robert Brogden

1/5

Please figure out the difference between "remlap-pine mountain water" and "oneanta utilities"...... I'm not going to continue paying YOUR late fees!

Kayla Martin

1/5

Horrible business! Paid my utility bill for Arab Electric through Nexbillpay on August 12th, they did not process my payment and pull the money from my account until August 26th. Resulting in my account being put in the negative and charged $41 overdraft fee. I will NEVER use Nexbillpay, again!

Casey Benefield

1/5

Cold drops calls. Refuses to support the platform.

jackie clark

1/5

Pay and get late notice all the time.

KA

3/5

Services and processing fees are outrageous.

Kevin Moss

5/5

Good people to work with.