Motive Software - San Francisco, California

Motive Software es una empresa de software con sede en San Francisco, California, en los Estados Unidos.

Características

Esta empresa se destaca por su enfoque en el desarrollo de soluciones de software personalizadas para diversas industrias.

• Desarrollo de aplicaciones web y móviles
• Integración de sistemas
• Desarrollo de software de negocio
• Consultoría en tecnología

Especialidades

Specialties: Software company.

Ubicación

Address: 425 Bush St #400, San Francisco, CA 94108, United States.

Teléfono y Página Web

Teléfono: n/d

Página Web: n/d

Otros datos de interés

Other points of interest: Wheelchair-accessible entrance.

Opiniones

Opinions: Esta empresa tiene 3 reviews on Google My Business.

Media de opinión

Average opinion: 1/5.

👍 Reviews of Motive Software

Mohamed E.

1/5

Horrible company, customer support is the worst! Called to reactivate my Motive account, and I was offered an annual or Sami annual contract, agreed on the Sami annual contrast, and I was transferred to another agent to finalize the offer he started asking me if I want to sign up for a 3 or 2-year contacts I was taken back I told them about the Sami annual contract and I want to sign up for it he said that doesn’t exist and is not on our policy you must hard payment plan that is 6 or 12 month, I disagreed he said my co-worker didn’t tell you that. He wasn’t on the call how does he know what he told me or not I asked him and he just hung up on the phone. There’s plenty of ELD on the Market shop around before you sign up with them

Muhammad R.

1/5

I am flabbergasted that something like this can be so bad. Motive Asset Gateway Support is guaranteed to give you high blood pressure or heart attack No matter how simple the ask, it’s never quick. Either the staff is untrained or their systems internally are so broken, they working with their hands tied behind their backs. It’s probably both.
Writing a review today as I was on a call with them for almost whole day until they cut me off.
On August 30th, we emailed to Motive support that 2 Asset gateways are not working from July 2022. We weren’t using those trailers so didn’t notice earlier.
On Sep 1, received a call from motive support & the representative suggested multiple trouble shooting steps, informed the rep that we had tried all but all in vain.
Then rep suggested that gateways should be replaced. Agreed to it. Got the confirmation via email with order number. Then started to follow up regularly and kept on getting the reply that order is in process. Last Friday Sep 8, 2023, the Rep confirmed that order had been processed & dispatched. We requested for air shipment as its quick & it was confirmed by the Rep.
On Sep 11, called again to get tracking number. The person said it will be given in 10/15 mins via call back. The order has been shipped. As always we never got a call back. We called at 7pm & the person denied from everything that we don’t have any email or notes in system regarding this whole issue. Those devices were replaced in March 2022. We insisted that we need replacement, we are willing to pay for hardware but the answer was there is nothing like replacement in Motive
Then we ask to call the supervisor, we were put on hold , after 40 mins we were told no supervisor is there. And after that we have been trying to call from time to time but Motive Asset Gateway Support team is just putting us on hold.
I have all the emails & screen shots of calls to share

Leslye

1/5

They are a company that steals product from its competitors like samsara