Midwest Retina Consultants - Arlington Heights, Illinois

Introduction to Midwest Retina Consultants

Midwest Retina Consultants is a dedicated ophthalmology clinic located in Arlington Heights, Illinois. Situated at 1100 Central Rd # L2, the clinic provides specialized care for patients with a range of eye conditions. The practice is committed to delivering high-quality vision care in a comfortable and accessible environment. They focus heavily on retinal diseases and conditions, offering a comprehensive approach to patient diagnosis and treatment. The clinic’s dedication to patient well-being is evident in their commitment to accessibility and professional service, as reflected in their readily available wheelchair accessible entrance and ample wheelchair accessible parking.

Location and Contact Information

Patients can easily reach Midwest Retina Consultants at their convenient location: Address: 1100 Central Rd # L2, Arlington Heights, IL 60005. For inquiries or to schedule an appointment, prospective patients can contact them directly via phone at Phone: 73943933. The clinic's website, Website: mwretina.com, offers valuable information about the practice, its services, and the medical team. The website also provides a convenient way to request an appointment online, streamlining the process for patients seeking care.

Specialties and Services

Midwest Retina Consultants specializes in the diagnosis and treatment of a wide spectrum of retinal diseases. Their expertise encompasses conditions such as age-related macular degeneration (AMD), diabetic retinopathy, glaucoma, and retinal vascular diseases. The clinic utilizes state-of-the-art diagnostic equipment and employs a team of experienced ophthalmologists to ensure accurate diagnoses and effective treatment plans. The clinic’s approach emphasizes preventative care and early detection, crucial for preserving long-term vision health. They tailor their treatments to each patient’s individual needs, employing both medical and surgical interventions when appropriate. The overall approach suggests a proactive and patient-centered model of eye care.

Accessibility and Amenities

Midwest Retina Consultants prioritizes patient comfort and accessibility. The clinic boasts a fully wheelchair accessible entrance, wheelchair accessible parking, and a wheelchair accessible restroom, ensuring that individuals with mobility challenges can navigate the facility with ease. Appointments are highly recommended to ensure adequate time for thorough evaluations and consultations. Patients are advised to arrive promptly for their scheduled appointments, acknowledging the clinic’s often busy mornings. The presence of two waiting areas is a thoughtful addition, designed to mitigate congestion and provide patients with a more comfortable experience, particularly during peak hours. The clinic’s commitment to accessibility demonstrates a genuine desire to serve the entire community with dignity and respect.

Patient Feedback and Reputation

Based on publicly available reviews, Midwest Retina Consultants generally receives positive feedback from its patients. The company currently holds 15 reviews on Google My Business, providing a valuable snapshot of patient experiences. The average opinion is 3.3/5, indicating that while the clinic excels in many areas, there are opportunities for continuous improvement. Patient comments frequently highlight the courteous and professional demeanor of the doctors and staff – one patient specifically mentions bringing their wife annually. The clinic’s staff appears dedicated to providing a positive and supportive experience for all patients. While acknowledging the potential for crowded mornings, the clinic’s infrastructure – multiple waiting areas – suggests a proactive strategy for managing patient flow and minimizing wait times. The consistent praise for the medical team underscores their expertise and commitment to patient care. The overall sentiment suggests a clinic that values its patients and strives to deliver exceptional service, despite some logistical challenges.

Additional Points of Interest

• Comprehensive Eye Care
• Specialized Retinal Services
• State-of-the-Art Technology
• Experienced Medical Team
• Wheelchair Accessible Facility

In conclusion, Midwest Retina Consultants offers a reliable and accessible option for individuals seeking specialized eye care. Their focus on retinal diseases, combined with their commitment to patient comfort and professional service, positions them as a valued resource within the Arlington Heights community. The clinic’s accessibility features and recommended appointment scheduling contribute to a streamlined and patient-friendly experience. Further exploration of their website (mwretina.com) will provide patients with detailed information about their services and the medical professionals involved.

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👍 Reviews of Midwest Retina Consultants

Bert T.

4/5

Always crowded before noon, but there are 2 waiting areas. The doctors and staff are always courteous and professional. Bring my wife here annually.

Mrs. T.

1/5

Dr. Garcia is good, his assistant, she is RUDE, and UNPROFESSIONAL, she walks in the room and do not speak, and acts as you are invisible. The waiting time 2 or more hours every office visit is ridiculous. Next time I need a specialist, I will ask about there wait time.

Tom Z.

5/5

Everyone I encountered from the front desk to the staff/technicians were great - very welcoming, friendly and professional. Dr. Alter was wonderful - explained everything and was very positive and reassuring! A great doctor visit.

Dorothy Z.

1/5

Arlington Heights doctor's office location with really rude, unprofessional, middle aged Latino intake person. Unfortunately did not get her name. After my retnia surgery I was experiencing some eye discomfort and was told by my original nurse to come in to this office , since my surgeon was off, to see a surgeon he was filling in for. I was assigned an appointment time and despite of not being able to drive after my surgery , I made sure to arrive on time . I was told by really rude , loud and unprofessional Latino woman I had to wait minimum 2 hours for my appointment. I quietly noted that my appointment was scheduled on certain time and she yelled at me that it doesn't matter that everyone always has to wait that long and if I want to go,"good bye " she yelled at me, adding I have a balance on my account and she wants my payment. Then she asked me again if I'm staying because I was wasting her time. I said no, thank you. Then she added it's my free will and if I realized consequences? I said yes, just to avoid more conflict with this person. We really don't deserve treatment like this, especially after serious surgery, threatening our vision not being able to see and looking for doctor's help, not being treated like a nuisance and burden to some rude individual. We pay thousands of dollars for surgery and health insurance to make sure people like this have jobs ? I don’t think she even realizes that. Recommendations to her, not to work with people, especially sick patients.

C M.

1/5

Do not recommend at all. Incompetent staff. Rude and uncaring. Came in for an appointment and the staff were sitting behind the counter eating and not taking any care to see if there was anyone coming to check in. Waited 1 month for this appointment, came in today and was told “unfortunately we do not take your insurance here” and recommended a different place. Why was this not verified before? Now I could potentially go blind all because someone did not check my insurance. 1 month waited for nothing.

Erin C.

1/5

Would give this place zero stars if that were an option. I went to their Paulina (Andersonville) location for the first time a year ago. The doctor I saw had absolutely no bedside manner and was honestly kind of rude. I figured I only need to come annually so it’s easier to just keep him than find someone new. Two days ago I got an automated reminder for my appointment today, with NO mention that the office i scheduled my appointment at is closed. I showed up to find a sign that they had moved a few miles away, so I was obviously not going to make my appointment. I called the office and they were less than apologetic, so time to find a new doctor I guess.

Mary M.

5/5

Dr. Alter is an Angel. I don't know what I would have done without his generosity.
I've rarely gone to any doctor. Never sick.
But sometimes something occurs.
I'm fortunate & grateful to have him as a Doctor for my issue.

Dan K.

5/5

They were outstanding with the entire process of my optical issues. They got me in immediately when my eye doctor referred me and they were really helpful throughout the entire process of scheduling my appointments and surgery. I would definitely recommend them. Dr. Alter was my doctor. They informed me of everything that I needed to know and it all went smoothly. Just listen and they will treat you right.