Medi-Cal Consulting Services Inc - Corona, California

Sherri B.

Kind and very knowledgeable angels work here. 2015 my mom wanted to stay in a care home with a window view of a garden before she passed. Lisa and her team made that happen. Now 2024 I again needed their services to help a friend in a board and care. They assured me everything would be fine and not to stress, which was so comforting. Both Lisa and Tyra called me right away to assist me. They understand how difficult the system is to help a loved one. I hope this business will be around a very long time. They make a very positive difference in people's lives.

Kara H.

ZERO STARS!

I made an appointment several weeks ago to talk with Lisa about my mother's situation...

Lisa the owner of Medi-Cal Consulting Services called me 21 minutes after our appointment time.

When I brought up the fact that Ihad been waiting over 20 minutes, because she did not, she proceeded to inform me that there was a "disclaimer" in the appointment setting email they sent me that said her call may be 15-20 minutes late.

That email was sent to me several weeks ago. A courteous and professional move would have been to apologize for being 21 minutes late in calling me REGARDLESS of the email. A simple THANKS FOR YOUR PATIENCE would have gone a long way.

That definitely set us off on the wrong footing.

We spoke for a few minutes and I mentioned that I spoke to another consultant a few months ago at a different agency so had some knowledge but I certainly didnt profess to be an expert and the timing wasn't right back then. She quickly quipped "who did you talk to, who are you shopping me against"? Then was offended that I could not recall the company name... I mentioned I'd be happy to look it up but later.

Toward the abrupt end to our call, after she told me her price of $3,000 to apply for MediCal for my mom and then a subsequent $1,000 annually and all the services she'd provide, she spoke of protection in the Case Management she would provide; and potentially stepping in to file appeals when the State of California erroneously changes things and on an individual's plan. I proceeded in asking questions about how many cases she manages (which she could not tell me) and what percentage of them needed her team to "step in" to file appeals... She couldn't answer either and got offended and argumentative.

As a somewhat intelligent person, I was simply trying to assess my risk with Medi-Cal and assess the value of the perceived protection her team would provide for the $3,000 Initial fee and then $1,000 redetermination fee annually.

I was simply trying to gather information to make the best decisions for what my mother needs.

I was appalled when she got all bent out of shape, abruptly ended and hung up on me. I am just glad my elderly mom wasn't on the call.

*ZERO STARS*

Viola G.

Josephine, Your personal assistance has been such a tremendous help, and has helped me some what to eliminate the confusion of todays expected technology ways of communication which has been very stressful.

I am able now to connect with my specialists who accept Medi-cal, it is so comforting knowing I can resume care with my physician's I've had now for a few yrs.
At this time in my life I am so grateful having you to go to for assistance if needed, as well as your personable personality to take the time to checkup on me to say' Hey! : )

God be with you always....

Thank you!

Barbara P.

Lisa and her staff are very kind and caring individuals. They understand the medical system and give you peace of mind in this difficult time of finding safe and affordable accommodations for our loved ones. I could not do it without Lisa and all her knowledge of the medical system. I cannot say enough wonderful things about her assistance and helping me with my loved one. The money spent is worth every penny since her team knows things you cannot accomplish on your own.

Migon P.

I left a message online and Josephine called me that day. I needed help felt like I hit the wall with medi-cal. My Dad has dementia and I've been trying to get my dad into a place and had done all this work to help him and felt like I couldn't get him the help he needed. Josephine, Kathleen, Lisa and Monica all helped me to get my Dad approved for 0 cost Medi-cal. I was at a place of despair and they came in and took all my stress away. Lisa would call me and just check up on me knowing that I was so stressed out with this whole system. If i could give them a 10 I would, highly recommend them. Thank you again for all your help

Kelley B.

Are you feeling lost at sea attempting to navigate our system and gain access to the government assistance you require to help care for your aging loved one? Well never fear, Medi-Cal Consulting Services are here! Lisa Ramsay and her staff have been a godsend to my siblings and I as we attempted to navigate the our byzantine system and gain access to the best care possible for our aging father who is stricken with Parkinson's disease. Before contacting MCS we were in despair, on our own trying to sift through voluminous information on numerous websites, reading often contradictory information and trying to make sense of it all. Lisa and her staff's expert consulting services have provided us the help we needed to make sure our dad has access to the best possible care for his circumstance. Many thanks and much gratitude to Lisa and her team. Thank you MCS!

Naomi C.

Medi-Cal Consulting Services has a wealth of information that any person who is looking to help a loved one would benefit from. Lisa Ramsey is resourceful, thorough, and honest. She spent ample time with me reviewing my mother-in-law’s possible choices for care during our first phone consult, and it was free. Lisa’s HEART work helps support our elderly community.
Thank you, Lisa and staff, for all that you do.

Faye C.

I highly recommend Lisa Ramsey of Medi-Cal Consulting Services Inc. for those seeking guidance in the Medi-Cal enrollment process. Lisa saved us a lot of time navigating through the complex process. She's sharp, helpful, knowledgeable, and has worked with Medi-Cal for several years and knows how the system works. She's also up-to-date on any new Medi-Cal changes. Medi-Cal Consulting Services is a first-rate company that I would highly recommend to anyone who needs assistance with the Medi-Cal enrollment process.