McLeod Software Corporation - Birmingham, Alabama

McLeod Software Corporation: A Comprehensive Overview

For those seeking robust solutions in the logistics and healthcare industries, McLeod Software Corporation stands as a prominent and established provider. Located at 100 Corporate Pkwy, Birmingham, AL 35242, United States, and easily accessible via their telephone number 8773625363, McLeod Software offers a comprehensive suite of software designed to streamline operations and improve efficiency. Their website, mcleodsoftware.com, provides a detailed platform to explore their offerings and schedule online appointments.

Specialties of McLeod Software Corporation center around two key areas: healthcare software and logistics solutions. They’ve cultivated a strong reputation for developing systems tailored to the unique challenges faced by healthcare organizations, particularly those involved in home health and hospice care. Simultaneously, they provide sophisticated logistics platforms for transportation and distribution, catering to a wide range of industries. This dual focus allows them to serve a diverse client base and offer a holistic approach to operational improvement.

Key Features and Services

McLeod Software's solutions are characterized by their depth, integration capabilities, and commitment to user-friendliness. Here’s a breakdown of some of their core features:

• Home Health & Hospice Management Software: This is arguably their most renowned product. It encompasses features like scheduling, billing, patient care documentation, and compliance management, all designed to simplify the complexities of home health operations.
• Transportation Management System (TMS): Their TMS is built to optimize transportation routes, manage freight costs, and improve delivery times. It integrates seamlessly with other systems to provide a complete view of the supply chain.
• Revenue Cycle Management (RCM): McLeod Software provides robust RCM solutions to automate billing processes, reduce claim denials, and accelerate payments.
• Electronic Health Record (EHR) – McLeodHIT: While not always highlighted as prominently, their EHR platform offers comprehensive clinical documentation and reporting capabilities.
• Interoperability: A significant strength of McLeod Software's systems is their ability to integrate with other healthcare IT solutions, promoting data exchange and reducing manual data entry.

Location and Accessibility

The company’s headquarters are situated in Birmingham, Alabama, providing a central location for serving clients across the United States. Accessibility is a key priority for McLeod Software. The office at 100 Corporate Pkwy is equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access the facility. The online appointment scheduling system further enhances accessibility, allowing clients to arrange consultations without requiring a physical visit.

Customer Feedback and Reputation

McLeod Software Corporation enjoys a generally positive reputation within the industry. According to Google My Business, the company boasts 99 reviews, with an average opinion of 3.9/5. This rating reflects a mix of positive experiences and occasional concerns, primarily related to implementation challenges and system updates. However, many clients praise the company’s responsiveness, technical support, and the overall value of their software solutions. It’s worth noting that while the average is positive, delving into individual reviews can provide a more nuanced understanding of customer sentiment. Many users highlight the stability and reliability of the software once implemented correctly.

Further Information and Contact Details

Interested parties can explore the company's offerings in greater detail by visiting their website at mcleodsoftware.com. The website provides comprehensive product information, case studies, and pricing details. For immediate assistance or to schedule an online appointment, prospective clients can contact McLeod Software directly at 8773625363. They also offer a variety of resources, including webinars and tutorials, to help users maximize the benefits of their software solutions. Their commitment to customer support is evident in their proactive approach to providing training and assistance.

Conclusion

McLeod Software Corporation presents itself as a dependable partner for organizations seeking to improve their healthcare and logistics operations. Their blend of specialized software, accessibility features, and a commitment to customer satisfaction positions them as a significant player in the industry. The positive feedback, coupled with their established track record, makes them a worthwhile consideration for businesses looking to streamline their processes and achieve greater efficiency. The company’s continued investment in innovation and customer support suggests a promising future for McLeod Software Corporation.

👍 Reviews of McLeod Software Corporation

Vick T.

1/5

Their customer service is non existent nor comparable with anything else on the market. For a software that they charge and you paid 6 figures you would expect at least some close to decent relationship but no, do not sleep on that ear, You are on your own after the purchase is made. Or if they try to provide any type of service even though that does not help you at all they will charge awful lot of money. We understood at the beginning that this will be pay to play scenario, but not to this level.

People read your agreements carefully even though they will find a way how to breach their own policy. and do your research before you hop in to this madness

John W.

5/5

I work closely with McLeod tech support on a regular basis and their team is great! Just upgraded one of my clients to the latest version and it went flawless! Have been working with this company for over 5 years.

Jaclyn G.

4/5

I enjoy the customization that McLeod software has to offer. It can be complex at times, but we can drill it down to the functions that we need it to achieve. I recommend it to any broker or trucking company as it integrates with most other companies that you use to do business with. The one improvement that is needed is the speed in resolving technical issues and questions.

Barry M.

5/5

I have been in the industry long enough to see just how great McLeod software works for our company. This management solution is the best on the market. Their driver app is incredible and saves us so much time and work it is unbelievable.

Roy S.

1/5

Garbage. Do not buy. They charge you a fortune for mediocre software, and monthly fees for the "Help Desk" for support that is non-existent. Their entire system is down now for the second time in a week, and the only answer I can get is "we are engaged with the provider". I regret ever buying.

Samon A.

1/5

I love the software that our company uses. It is one of the best. I love all of the extra features as well. I can work from anywhere but with the recent upgrade to Global protect we got something every disappointing... That is that we use to access the Cisco Anyconnect to our IOS devices and now with this update, Mcleod choose not purchase the certificate. I am disappointed in this and really wish this would been resolved earlier and now when I am on the go, my hands are tied and I can not connect to our remote servers. Im hoping this reaches out to the right person and they move forward on adding that certificate to everyones accounts. I love this software like I said and I promote other people to purchase this. I hope you guys will reach out to us with a resolution.

Ljiljana T.

1/5

Not worth a penny, support is useless, if you don't figure it on your own they won't be able to help you. We have cases that haven't been resolved for several months and their response is "I dont know" or it needs upgrade, need to pay extra to get that done. I'm getting my lawyer involved because basic functions don't work !

DAVE W.

5/5

If you're in transportation this software is an absolute must! DO more with LESS. We are going to be able to successfully leverage our existing employee without adding headcount as quickly as we otherwise would. Our brokerage is more profitable, and our company's success