IT Retail - Riverside, California

Introduction to IT Retail

Located at the address 191 W Big Springs Rd, Riverside, CA 92507, IT Retail is a premier software company specializing in providing innovative solutions for a variety of industries. With a stellar reputation and a team of highly skilled professionals, IT Retail has earned a 4.5/5 average rating based on 57 reviews on Google My Business, showcasing their commitment to customer satisfaction.

Specialties and Services

Specializing in software development, IT Retail offers a wide range of services to meet the unique needs of each client. Their expertise includes programming promotions in point-of-sale (POS) systems, providing excellent tech support, and delivering comprehensive customer service. With a focus on personalized attention and innovative solutions, IT Retail has become a trusted partner for businesses seeking to enhance their operations and improve their bottom line.

Accessibility and Online Appointments

To ensure a seamless experience for all clients, IT Retail offers wheelchair accessible entrance and parking lot, making it easy for everyone to access their services. In addition, the company understands the importance of flexibility, and provides the option for online appointments, allowing clients to schedule meetings at their convenience.

Customer Testimonials

IT Retail has garnered a loyal customer base, as evidenced by the numerous positive reviews. Customers appreciate the clear communication, thorough understanding of their needs, and efficient problem-solving abilities exhibited by the IT Retail team. For instance, Harry, a representative from IT Retail, has been commended for his excellent technical support, going above and beyond to address client concerns and provide valuable guidance on utilizing their POS systems. This dedication to customer success has not gone unnoticed, as IT Retail consistently receives praise for their exceptional customer service.

Contact Information

Clients looking to collaborate with IT Retail can reach out via phone at 9516826277, or visit their location at 191 W Big Springs Rd, Riverside, CA 92507. With their extensive expertise, commitment to accessibility, and dedication to customer satisfaction, IT Retail stands out as the go-to software company for businesses seeking to optimize their operations and achieve long-term success.

👍 Reviews of IT Retail

Alex R.

5/5

Harry did an excellent job helping my business with a technical problem we had going on. He spoke clearly and understood my problem as well as resolved it. Thank you!

BOLIS F. M.

5/5

Excellent Tech Support provided by Harry! He went the extra mile to help me program promotions in the POS system as well as other very useful features. Thanks Harry!!!

Baba's I. M.

5/5

As always POS never disappoints with their customer service. Harry was a sweetie. he helped step by step and was through in his explanation to what I was asking. He went above and beyond! Thank you so much for a educational troubleshoot.

Amanda &. G. H.

3/5

Ravi was very helpful. We seem to have an on going issue with this point of sale, and he took the time to do additional steps to fix the problem and not just make fix what I had going on at the time. Hopefully he has done these steps so we don't continue to have this problem. He was very helpful and nice to work with.

Luke W.

2/5

Support is very slow (often times a nightmare). They will also increase billing year after year without prior approval and regardless of the terms of your initial contract. When you call to get the billing increases reversed you get put in an infinite phone loop and it is nearly impossible to speak to the accounting department.

Carrie G.

4/5

My first day using the software didn't go as smooth, shocker! But I called support and a kind voice answered and his name was Harry. I was literally panicking, cause I was 20 mins away from opening and my touch screen and customer display was not working. Harry was so calm and kind and just had this relaxed vibe about him, that I immediately was cool and calm. Harry was able to get it to finally work, with 2 minutes to spare before opening. The support team at IT Retail was responsive, the reason for the 4 stars was the after hours support was not so much!

Christine C.

5/5

I called IT Retail Support when I could not get into our POS System due to a password request. It took a total of 10 minutes for Harry to help me take care of that problem for all of my registers. He was kind and professional. I love reaching out to the IT Retail Support team. They're always very friendly and helpful. Any issue that arises, they are just a phone call away and take care of all your IT issues.

Robin S.

5/5

Harry has helped us at Get Healthy multiple times and is amazing! Incredible patience and knowledge. Great experience for what could be a stressful situation.