Integritek - Austin, TX

Integritek - Professional Computer Services and Support

Integritek is a highly regarded computer services company located at 1101 S Capital of Texas Hwy Building B #100, Austin, TX 78746. They can be reached by phone at 29008899 or via their website at integritek.net. With a specialty in areas including computer support and services, business management consulting, computer networking, repair, and security, Integritek has built a strong reputation for excellence.

The company is committed to providing top-quality service to its clients. They offer a wheelchair-accessible entrance and parking lot, making their facilities easily accessible to all. With an impressive average review rating of 4.3 out of 5 stars based on 18 Google My Business reviews, Integritek has clearly made a positive impact on the businesses and individuals they serve.

By working with the team at Integritek, clients can expect:

• Professionalism: The team at Integritek demonstrates a high level of professionalism throughout engagements, ensuring smooth and efficient service.
• Knowledge: With in-depth knowledge of all aspects of cyber security, Integritek's experts are well-equipped to handle any computer-related issue that may arise.
• Engagement: Integritek's team is fully engaged in each project, from start to finish, providing continuous support and guidance.
• Reliability: Clients can count on Integritek to deliver on their promises and provide timely, effective solutions to their computer needs.

Integritek's commitment to excellence, combined with their wide range of computer-related services, makes them an ideal choice for businesses and individuals in need of technical support and expertise. With a proven track record of success and a dedication to customer satisfaction, Integritek is undoubtedly a valuable asset to the Austin, TX community.

For more information about Integritek's services, visit their website at integritek.net or contact them directly at 29008899.

👍 Reviews of Integritek

Lisa M.

5/5

We just had the opportunity to work with the team at Integritek to perform a Security Risk Assessment. We thoroughly enjoyed working with them and they were engaged in the project form the start all the way through the finish. They showed professionalism and knowledge of all aspects of Cyber Security making our job easy. We would highly recommend working with Integritek to any company in the Austin, TX area!

Melaina Z.

5/5

Integritek provides great support for all IT/Phone issues. I am not the most tech savvy and their staff is always helpful and patient. They have been great during the pandemic and addressing our needs to go remote and helping us with the transition. I would highly recommend this company to anyone looking for IT or phone support. 10/10.

Carstens M. C.

1/5

We have been with Integritek for over 7 years and have previously been pleased, unfortunately something has changed over this past year. They are slow to respond, disorganized, communicate poorly, and bill excessively. When they do respond, they pass a simple task (like updating a program) to multiple employees. Each email is a billed partial hour. After 7 or more people involved, over 30 emails, waiting 2 months, and around $2,500 billed, our program for our electronic medical records was finally updated. I asked to have the bill reviewed and was told all the hours billed were valid. The last email exchange where they asked if everything was running and we replied yes, cost us yet another $32.50 that was added to our always running up total. Our office mate's son completed the same upgrade task for their computers in several hours over one weekend. FACEPALM

Evan W.

5/5

The Integritek team has consistently been quick to respond to our issues and my account manager proactively reaches out without me even asking. Their customer service team is unmatched in relation to the other IT providers I’ve worked with in the past.

Richard S.

5/5

Anything to do with IT, the team at Integritek has created a name for themselves. Anybody who chooses them as a vendor has chosen well. Truly the best-in-class, all-in-one IT solution that I've encountered in my 35+ year career working in commercial real estate and development.

Rachel R.

5/5

So happy to have partnered up with Integritek for all of our IT and telephony needs. Consistent and quick response time, a dedicated account rep who understands our industry/needs and a proactive team that addresses concerns before they become issues!

Debra P.

1/5

The. Worst. I'm sorry we ever hired them. They do NOT respond, so I usually resolve my own issues by looking them up on Google. If you submit a ticket in the AM, you MAY get a call back or return email by 5 or 6pm if you are lucky. Every time they DO fix an issue, they create another issue, it's a nightmare. When you call their main number, it's an answering service, and you can never reach a real person on the phone. I hope I can convince my company to go to another provider soon.

Marina T.

5/5

The team at Integritek is not only tech savvy but very action-oriented, transparent, and quick to respond. I'm sure any company can appreciate this in such a fast paced world where time = money.