Hendrick Honda of Charleston - Charleston, South Carolina

Hendrick Honda of Charleston: A Comprehensive Overview

Nestled at 1539 Savannah Hwy, Charleston, SC 29407, Hendrick Honda of Charleston is a renowned automotive dealership and service center that has been serving the Charleston community with distinction. This comprehensive overview will delve into the main services offered, the dealership's location and accessibility, its unique features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• New and Used Vehicle Sales: Hendrick Honda of Charleston offers a wide range of new Honda vehicles, including the popular Civic, Accord, CR-V, and Pilot models. Their pre-owned inventory is equally impressive, featuring a variety of makes and models, each thoroughly inspected to ensure quality.
• Financing Solutions: The dealership's finance department works with various lenders to provide tailored financing options for each customer, making the car-buying process smooth and stress-free.
• Service and Repair: Hendrick Honda's state-of-the-art service center is staffed by factory-trained technicians who specialize in maintaining and repairing Honda vehicles. Services range from routine maintenance like oil changes and tire rotations to complex repairs.
• Auto Body Shop: The dealership's auto body shop is equipped to handle all types of collision repairs, from minor dents to major accidents. They use advanced techniques and high-quality materials to restore vehicles to their pre-accident condition.
• Auto Parts Store: Hendrick Honda stocks a wide array of genuine Honda parts and accessories, ensuring that customers have access to the right components for their vehicles.
• Tire Shop: The dealership's tire shop offers a selection of tires from leading brands, helping customers find the perfect fit for their vehicles and driving needs.
• Car Rental: Hendrick Honda provides car rental services, ensuring customers have a convenient and hassle-free experience when their vehicles are in the shop for repairs or maintenance.

Location and Access

Hendrick Honda of Charleston is conveniently located off I-26, making it easily accessible from various parts of Charleston and the surrounding areas. The dealership is situated in the West Ashley neighborhood, near the intersection of Savannah Highway (US-17) and Sam Rittenberg Boulevard. Public transportation is available via the Charleston Area Regional Transportation Authority (CARTA) bus service, with the nearest stop located just a short walk from the dealership.

Parking is abundant and well-marked at the dealership, with dedicated spaces for new and used vehicle inventories, service customers, and visitors. The lot is well-lit and features security cameras for added peace of mind. Additionally, the dealership offers wheelchair-accessible parking spaces to ensure all customers can access its facilities comfortably.

Featured Characteristics

• Hendrick Advantage: As part of the Hendrick Automotive Group, Hendrick Honda of Charleston offers the Hendrick Advantage, a suite of benefits designed to enhance the customer experience. These include a complimentary car wash with every service visit, shuttle service for service customers, and a comfortable customer lounge with refreshments and Wi-Fi.
• Honda Fit Promise: The dealership participates in the Honda Fit Promise, a program that allows customers to test drive a new Honda vehicle for three days and up to 300 miles to ensure it's the right fit for their needs.
• Military Discount: Hendrick Honda is proud to support the military and offers a $500 bonus towards the purchase or lease of a new Honda vehicle to active duty military personnel, veterans, and their families.
• Community Involvement: The dealership actively participates in various community initiatives, such as sponsoring local sports teams, supporting charitable organizations, and hosting events like the annual "Stuff the Bus" school supply drive.

Practical Information

• Business Hours:
  • Sales: Monday-Saturday, 9:00 AM - 8:00 PM (Sunday: 1:00 PM - 6:00 PM)
  • Service: Monday-Friday, 7:30 AM - 6:00 PM (Saturday: 8:00 AM - 3:00 PM)
  • Parts: Monday-Saturday, 8:00 AM - 5:00 PM (Sunday: Closed)
• Payment Methods: Hendrick Honda accepts cash, personal checks, debit cards, credit cards (Visa, MasterCard, American Express, and Discover), and NFC mobile payments like Apple Pay and Google Pay.
• Contact Information: Customers can reach the dealership by phone at 843-279-0447 or via email using the contact form on their website (charlestonhonda.com/contact-us).

Positive Aspects from Reviews

With an average rating of 4.7/5 from over 5,100 reviews on Google My Business, Hendrick Honda of Charleston consistently receives high praise from its customers. Some of the most commended aspects include:

• Staff Knowledge and Professionalism: Many customers highlight the friendly, helpful, and knowledgeable staff, from the sales team to the service advisors and technicians.
• Transparency and Honesty: Several customers appreciate the dealership's transparency in pricing, financing, and repair processes, as well as their honest and upfront approach to business.
• Prompt and Efficient Service: Numerous customers praise the dealership's quick turnaround times for service and repair work, allowing them to get back on the road with minimal downtime.
• Clean and Modern Facility: Many customers comment on the dealership's well-maintained, clean, and inviting showroom and service center.
• Honda Enthusiasm: Several customers mention the dealership's genuine enthusiasm for Honda vehicles, which helps create an enjoyable and engaging shopping and ownership experience.

Hendrick Honda of Charleston's commitment to exceptional customer service, high-quality vehicles, and expert maintenance has earned it a reputation as a trusted and valued automotive resource in the Charleston community. This comprehensive overview has highlighted the dealership's main services, location, unique features, practical information, and positive aspects from customer reviews, providing potential customers with a detailed understanding of the Hendrick Honda experience.