Eelco - Laredo, Texas

Introduction to Eelco

Eelco, located at 15241 Fatima Dr, Laredo, TX 78045, United States, is a reputable warehouse specializing in trade solutions, freight brokerage, cross-dock services, LTL & FTL transportation services, freight forwarding, and warehousing & materials handling. The company is known for its outstanding organizational culture, which enables transparent, world-class brokerage services. With over 74 reviews on Google My Business, Eelco enjoys an average rating of 3.4/5. This article will explore the main services, location and access, featured characteristics, and practical information related to Eelco, while highlighting the positive aspects from customer reviews.

Main Services

• Trade Solutions
• Freight Brokerage
• Cross Dock Services
• LTL & FTL Transportation Services
• Freight Forwarding
• Warehousing & Materials Handling

Location and Access

Eelco is conveniently located at 15241 Fatima Dr, Laredo, TX 78045, United States. The warehouse is wheelchair-accessible, featuring a wheelchair-accessible entrance and parking. Language assistance is also available, making it an ideal choice for businesses that require translation services. The warehouse is easily accessible by phone at 888-862-8657 and through their website uscustombroker.com.

Featured Characteristics

Eelco's unique characteristics include being a Latino-owned business, which adds a personal touch to their services. The company is known for its exceptional customer service, loading efficiency, and transparent operations. The warehouse is also equipped with state-of-the-art technology, ensuring a seamless experience for clients.

Practical Information

The warehouse at Eelco is opened on time at 9 am. Drivers are advised to call and check in to get the door. The warehouse team loads quickly, but it may take some time to get the door. This is primarily due to the high volume of shipments handled by the warehouse, which ensures efficient and timely processing.

Positive Aspects from Reviews

• Exceptional customer service
• Efficient loading processes
• Transparent operations
• Personalized services for diverse clients
• Access to language assistance
• Wheelchair accessibility

In conclusion, Eelco is a reputable warehouse with a strong focus on customer service and efficiency. With its diverse range of services, wheelchair accessibility, and language assistance, the warehouse is well-positioned to cater to the needs of a wide range of clients. The company's commitment to transparency and personalized services sets it apart from competitors and has earned it a strong reputation among customers.

Additional Information from Website:
Description: Our Outstanding Organizational Culture Enables Transparent, World-Class Brokerage Services
Services: Trade Solutions, Resources Community OutreachWhite PapersCertificationsBlog, Community Outreach, White Papers, Certifications, Locations, Laredo, TX 78045, 888-862-8657, Supply Chain Consulting, Freight Brokerage, Cross Dock Services, LTL & FTL Transportation Services, Freight Forwarding, Warehousing & Materials Handling, 15241 Fatima Dr.Laredo, TX 78045

👍 Reviews of Eelco

Justin K.

4/5

The gate is opened on time 9am.
Drivers should call to check in and get the door.
They load very fast, but it takes time to get the door.

Matiullah A.

1/5

⭐️ 1 Star Review
This is the worst place for truck drivers to get loaded. I checked in at 1:13 p.m., and now it’s 4:30 p.m. and I’m still not loaded. I called once and they told me, “You’re next.” An hour later I called again to ask why I still hadn’t been called, and this time they said there were five drivers ahead of me. Very unprofessional and misleading. They waste drivers’ time and don’t respect appointments. Really bad experience.

Goldy C.

1/5

Hello drivers
It Took 3 hours to load
Please be prepared if you coming for pick up
No restroom either

Ashwinderjit S.

3/5

Staff is good loading on time but the restroom for driver is very dirty . Its 2nd time, When i was came first time i did complate regarding this. But i think they had no effect.

EZ L.

1/5

I’m on flat bad! Check in 3:00 pm now 5 and I still don’t get any idea do they going to load me to day or not still sitting in line! They don’t even know where my load.

Mani

5/5

Great place to get loaded come on your appointment time .sometime they will load you early I usually call them from the Truckstop .and get loaded in a hour park on the street to check in the loaders quick to work will load you fast .the only time you probably gotta wait if your trailer isn’t here from Mexico .

Javier R.

1/5

Came friday to get loaded. They said they couldnt because they needed an email to confirm from their “dispatch” now im back monday after i got paid for layover and came it at 9 am and there has been NO MOVEMENT at all. Ive tried calling back and no one answers the phone. Everyone working here is clueless. The employees here milk that hourly pay while we get paid only when the wheels move. How are they even in business

Mark W.

1/5

Check in is a pain in the a...ive had to wait over 8 hrs once with an appointment. Pick up here many times never had them keep an appointment time