Digital Federal Credit Union - Waltham, Massachusetts

Discover the Benefits of Digital Federal Credit Union in Waltham, MA

Located in the heart of Waltham, Massachusetts, Digital Federal Credit Union is a premier financial institution that offers a wide range of services to its members. With its convenient location at 130 Lexington St, MA 02452, members can easily access their accounts and take advantage of the credit union's various features.

Main Services

• Insurance: Digital Federal Credit Union offers a variety of insurance products, including life insurance, disability insurance, and property insurance, to protect members and their loved ones.
• Investments: The credit union provides investment options, such as certificates of deposit and stocks, to help members grow their savings and achieve their long-term financial goals.
• Branches & ATMs: With multiple branches and ATMs across Massachusetts, members can access their accounts and conduct transactions from anywhere.
• Borrow: Digital Federal Credit Union offers personal and auto loans, as well as home equity loans and lines of credit, to help members achieve their financial objectives.
• Support: The credit union provides a range of support services, including financial counseling, account assistance, and technical support, to help members manage their finances effectively.
• Services: Digital Federal Credit Union offers various services, such as bill pay, account transfers, and account management, to make managing finances easier and more convenient.
• Membership: Membership is open to anyone who lives, works, or attends school in certain Massachusetts communities, making it an attractive option for those looking for a local financial institution.
• Free Checking: The credit union offers free checking accounts with no monthly maintenance fees, making it an excellent choice for those who want to manage their finances without incurring extra charges.
• HSA Checking: Digital Federal Credit Union offers HSA checking accounts, which allow members to set aside pre-tax dollars for medical expenses, making it an excellent option for those with health insurance.
• Visa Debit Card: The credit union issues Visa debit cards, which can be used to make purchases, withdraw cash, and transfer funds, making it easy to manage finances on the go.
• Greenlight Debit Card: Digital Federal Credit Union also offers Greenlight debit cards, which provide an additional layer of security and convenience for members.
• Primary Savings: The credit union offers primary savings accounts, which provide a safe and secure place for members to save their money.
• Advantage Savings: Digital Federal Credit Union's advantage savings accounts offer higher interest rates and lower fees, making it an excellent option for those looking to grow their savings.
• Smart Savings: The credit union's smart savings accounts provide a flexible savings option, allowing members to set goals and track their progress.
• Money Market Savings: Digital Federal Credit Union's money market savings accounts offer competitive interest rates and low fees, making it an excellent option for those looking to save for short-term goals.

Location and Access

Digital Federal Credit Union's location at 130 Lexington St, MA 02452 makes it easily accessible to members in Waltham and surrounding areas. The credit union is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it convenient for members with disabilities.

The credit union is located in the heart of Waltham, within walking distance of various shops, restaurants, and other amenities. Members can also access the credit union via public transportation, with several bus routes and the Massachusetts Bay Transportation Authority (MBTA) nearby.

Featured Characteristics

Digital Federal Credit Union is known for its unique characteristics, which set it apart from other financial institutions. Some of the key features include:

* Convenient Location: The credit union's location in Waltham makes it easily accessible to members in the area.
* Wheelchair Accessible: The credit union's wheelchair accessible entrance and parking lot provide a convenient and inclusive experience for members with disabilities.
* Competitive Rates: Digital Federal Credit Union offers competitive interest rates on various accounts, making it an excellent option for those looking to save and grow their money.
* Low Fees: The credit union has low fees on various accounts, making it an attractive option for those looking to save money.
* Personalized Service: Digital Federal Credit Union's members are treated to personalized service, with friendly and knowledgeable staff available to assist with any questions or concerns.

Practical Information

For members who are planning to visit the credit union in person, here are some practical details to keep in mind:

* Hours of Operation: The credit union's hours of operation are Monday through Friday, 9:00 AM to 5:00 PM, and Saturday, 9:00 AM to 1:00 PM.
* Contact Information: The credit union's phone number is 800-328-8797, and its website is dcu.org.
* ATM Locations: Digital Federal Credit Union has multiple ATMs located throughout Massachusetts, making it easy for members to access their accounts on the go.

Opinions and Reviews

Digital Federal Credit Union has received an average rating of 3.2/5 on Google My Business, based on 126 reviews from members. While opinions may vary, many members have praised the credit union's friendly and knowledgeable staff, as well as its convenient location and competitive rates.

Some members have noted that the credit union's online banking system can be a bit tricky to navigate, but overall, the majority of members have reported a positive experience with the credit union.

Overall, Digital Federal Credit Union is a reputable and reliable financial institution that offers a wide range of services to its members. With its convenient location, competitive rates, and personalized service, it is an excellent option for those looking for a local financial institution.

👍 Reviews of Digital Federal Credit Union

Destanni B.

1/5

Extremely rude people! I called because I wanted to ask some questions about mortgages and I was told that I needed to come to a branch during business hours. Fine whatever heads to a branch closest one is an hour from me, I check in and waited about 15 minutes. Then this woman came out Janet no pleasantries or anything just “we can’t help you we have no one here to answer your questions you have to call” I told her I did and was told to come in “you did not speak to anyone at this branch we would have told you no” well I did it’s the closest one too me. She was super rude no customer service skills. Can’t tell if you hate your life or your job but neither is my problem learn what customer service is and then maybe try and find something new. LOOKOUT FOR THE INDIAN WOMAN NAMED JANET HER NAME TAG SAID SHES BEEN THERE SINCE 2020 BE ADVISED AND STAY FAR AWAY

Udson P.

5/5

Today I had the pleasure of having Giovanna to assist me and it was a very good experience. She is wise, understanding, patient. THANK YOU. You deserve more than 5 stars.

Levon K.

1/5

Worst tellers ever , bunch of unprofessional tellers behind the glass , their jokes with each other is more important than the customers that are waiting in line. Couple of kids with no respect, they are lucky I did not snap and made a scene in front of everyone. ,, they are lucky I was in good mood

Alfred B.

1/5

Worst location ever. This is two or three time I come here everything is slow. The people on the Desk don't care. Alex Perez looks like he doesn't know what he is doing. He asked me my phone number 3 times to make a deposit? He asked me my membership number as well two times to make a deposit. Long line everyday. What is wrong with you guys?

Enrique R.

5/5

I'm a long time DCU member here.
I mainly deal with the leominster location but recently visited the Waltham office.
While I was at the Waltham located I was assisted by Sairy Ramirez. She was extremely helpful & very informative.
She completed my car loan process quickly. She made my visit to DCU a pleasant one.
It also didn't hurt that she was extremely pleasant to look at .

Harshad S.

1/5

This is the most useless bank that I've ever seen. They just flatly refused to give me a cashier's check via credit union sharing. I've had similar instances in the past when I just walked over to RTN Federal Credit Union and they helped me out in 5-10 minutes.

Don't waste your time going to this bank or this location. I'm not going to go back here again

Phil D.

5/5

I've been a long time member of DCU and today I visited this branch in specific, this young woman named Giovanna walked me through the understandings of so many things! Some stuff I've been struggling with for a while.. she explained the process of online banking in great detail to help me understand and equity loans she really made the process of banking efficient and with a smile! I will be coming to this branch with any of my banking needs and I would recommend this branch to everyone!

Garrett K.

1/5

I have been a member for 17 years, since change over in C-Suite this bank has gone seriously downhill, pretty disappointing. Everything from no virtual account access (up to 16 hours while traveling), long deposit holds and poor customer service (changes to accounts without notification)I have decided to close up shop on DCU - The era of local credit unions is over, online banks offer better service, and technology.