DHE Computer Systems, LLC - Centennial, Colorado

Gerry O.

I had my laptop hard drive replaced at DHE. They were recommended by Sony Extended Warranty customer service. Everyone I dealt with there was friendly and competent. I asked them lots of detailed questions not only about the laptop they were fixing, but two other computers that I use. They gave excellent guidance on everything I asked about. They went over and above what the needed to on the replacement of the hard drive. They gave me a faster hard drive vs. what was covered by warranty, and they also installed all of my software for free which was also not covered. Net, they were smart, friendly, competent, and went the extra mile. I think they fired the people who got the previous bad reviews.

Ben A.

I found myself in urgent need of upgrading my Lenovo ThinkPad P53 in March when Covid-19 was shutting many business down. In spite of their tremendous workload of working with schools and preparing laptops for students who would be learning from home, the good folks at DHE were very accommodating, and were able to get my machine in and turned around very quickly. I was impressed with their pricing, knowledge, professionalism, and friendliness through every step of the process. Their no contact system is simple but effective and left me with absolutely no reservations regarding the safety of everyone involved. Thank you DHE, Greg Jones, and Elena -you were all a pleasure to work with! I confidently recommend DHE and will not hesitate in working with them again!

Valdan V.

I’ve used DHE Computer Systems several times for various laptop issues. Each time I’ve been impressed with the quality of work & customer service. When I called with questions I was able to speak directly with the technician fixing my computer who explained the issues, how they were diagnosed & what they were doing to fix it.

Brandon A. J. A.

I've used DHE twice for work-related computer repairs - a failing hard drive and a failing laptop screen. Both times they have been very friendly, professional and timely throughout the repair process. Their prices are reasonable for no-warranty service and since they're a Lenovo authorized service center they were able to handle my in-warranty repair without me having to pay anything. I highly recommend these guys.

Dan R.

DHE Computer Systems really came through for me when my computer died and I cannot thank them enough. I had just started an online class when the hard drive in my laptop failed, rendering it completely useless. I took it into DHE first thing the next morning and they had it up and running and back to me before the end of the same day. Everyone I interacted with at DHE was very friendly and professional, especially the technician, Brett. Everything I brought in, including the power cables and backup hard drive, was labeled and tracked, and prices and expectations were clearly explained. Within 30 minutes of dropping off my laptop, Brett called with an update and continued to update me throughout the day. I highly recommend DHE for any type of computer issue and I will be definitely using them again in the future.

Shalyn

I have had an awful experience with my new Lenovo Yoga and have a full service warranty. I have had an equally negative experience with Lenovo's customer service and them sending back an unrepaired laptop, but saying it was repaired and me having to repeat the awful service cycle. Enter DHE, which I found as an authorized Lenovo repair business, and was so relieved at the high level of responsiveness right away to my issues by one of the owners/managers. My computer is better than it ever has been now - like it's brand new -which is such a relief as it has given me issues since the beginning (it never acted like a new computer). I am relieved that I know they are there to address future issues under my warranty, should any arise.
Service was fast as well as thorough, communication was great via email throughout the repair (about a week) and pickup was extremely easy.
I was also very happy that they take cautious measures to ensure minimal contact and high sanitization during the pandemic.

David K.

Last Wednesday my computer had a hard disk crash. I have put computers together myself. I was debating whether I should install the new hard disk myself. I am very glad they took the computer to DHE. They worked with Dell on the warranty issues. They got the old hard drive to work long enough to get a good backup. They installed the new hard drive and restored all my program and data files. I was up and running by Friday afternoon. The price was reasonable. I could have done it myself, but it would have taken 10 times longer!

Josh K.

DHE gets 5/5 stars because they provide five star service. Customer service was perfect from my first call through getting my laptop fixed and returned. Skylar was the technician and was very kind and knowledgeable.

HIGHLY RECOMMEND.