Colorado Athletic Club DTC - Greenwood Village, Colorado

Alex S.

DIRTY LOCKER ROOMS
I’ve been a member at this gym and location for quite some time, but the condition of the locker rooms is absolutely unacceptable. What’s most shocking is how neglected and filthy these areas have become—especially considering how much we pay for memberships.

PICTURES ATTACHED. All Photos are from October 2024

Steam Room: Dirty floors, grimy tiles, and a constant stench of mold. I’ve taken pictures that show visible dirt buildup that clearly hasn’t been cleaned in days, if not weeks or months.

Urinals and Stalls: I never thought I’d say this, but there are feces on the walls of the stalls. It’s horrifying and disgusting, making me question the hygiene standards here. Urine is caked on the urinals and floor.

Showers & Countertops: The showers are a breeding ground for germs—mold growing in the corners and soap scum buildup all over the floors and walls. The countertops around the sinks are also regularly filthy and covered in grime.

Drinking Fountain: A simple glance at the drinking fountain tells you everything you need to know about the cleaning practices here. The fountain looks like it hasn’t been wiped down in ages. How can this be the state of a facility where people come to improve their health?

Hot Tub: Even with the hot tub drained, the condition is appalling. The walls and floor are caked with grime and dirt, revealing just how poorly this area is maintained. You can see layers of filth that have clearly been neglected for far too long. It makes me seriously question whether the hot tub is ever cleaned properly when in use. This is a major health risk. The Hot tub is also broken for the third time this year.

Locker Room Attendant: I also want to point out the concerning lack of effort by the evening locker room attendant. There's an older gentleman who is supposed to maintain the locker rooms, but all I ever see him do is walk back and forth adding towels to the rack. Meanwhile, the actual cleaning—scrubbing surfaces, disinfecting showers, or even wiping down sinks—seems to be completely ignored. It feels like the bare minimum is being done, and that’s just not enough for a facility of this size and reputation.

I’ve brought this to management’s attention multiple times, but nothing has changed. It’s clear that cleanliness and maintenance are not priorities here, and that’s beyond disappointing. I have even spoken to the GM and her response is "well we cannot clean all the time, what if we are cleaning someones favorite shower when they are here, we can't have that." She then tried to gas light me saying that the dirt were just 'stains' and not an issue. She unfortunately is not able to walk into the locker rooms with me to showcase this for obvious reasons.

Nick

I wanted to follow up on my previous concerns regarding the Colorado Athletic Club DTC. Unfortunately, the issues with inconsistent opening times have only worsened. The morning crew is now late more often than they are on time, making it impossible to rely on the gym’s advertised 5 AM opening. This ongoing lack of reliability is frustrating and disruptive, especially for those of us who plan our workouts around early morning access.

Additionally, the cleanliness issues in the locker rooms remain a concern. Used band-aids in the showers, hair-covered sinks, and weights left out overnight continue to detract from what should be a top-tier facility. The lack of towels and amenities further diminishes the overall experience.

If these problems persist without improvement, I will have to seriously reconsider my membership. I would appreciate an update on what actions are being taken to address these concerns.

D D.

Terrible customer service. Don’t join if you think you ever might need to cancel your membership. They make you jump through unnecessary hoops to do so, and then charge you membership fees for additional months beyond the date of your cancellation. If you cancel, particularly after the 1st of the month, they will charge you for two more monthly billing cycles and justify it by saying that you should have cancelled two months prior to avoid the extra charges. I get requiring 30 days notice, but then continuing to charge additional billing cycles beyond 30 days is just wrong.

Shane C.

Dirty locker rooms, bugs, mold. Amenities don’t function, no hot tub for the last month. Sink out of order even longer. Of course they still want us to pay full price for our membership despite not providing full amenities. DO BETTER CAC.

Levi at the front desk makes my time at the gym much more tolerable. He is incredibly friendly and always attentive to the needs of gym goers.

Liza L.

Very dirty shower rooms. Towels with stains and people’s hair in them. And they don’t have a sauna and their steam room is disgustingly filthy and cold, not hot at all. In addition, I wanted to use the pool and at 8pm the swimming instructor kicked me out saying the pool is closed for adults and only teenagers and kids will use it and I asked if he could leave at least one lane open for us, he said every evening the pool is closed for adults. Why not make the kids and teenagers session during the day when people are at work? People get free time in the evenings and they will not have a pool available for you. Machines are outdated. I am surprised this fitness club is still around.

Nick S.

Colorado Athletic Club DTC boasts a fantastic community of members, making it a pleasant environment for workouts, especially during the quieter early mornings. However, several issues dampen the overall experience.

The most pressing concern is the inconsistency in opening times. Despite the advertised 5 am start, frequent tardiness or no-shows from staff have become a frustrating occurrence. This not only disrupts members' schedules but also throws a wrench in their workout plans. Consistency in opening hours is crucial for maintaining a positive gym experience for everyone.

Additionally, hygiene standards in the locker rooms leave much to be desired. Finding used band-aids near the hot tub or in the showers, along with sinks coated in hair, is unpleasant and concerning. Furthermore, weights left out overnight and a shortage of towels and amenities detract from the cleanliness and professionalism expected from a top-tier gym.

On a positive note, the gym's convenient location attached to my office is a significant perk. However, improvements in punctuality and cleanliness are essential to elevate Colorado Athletic Club DTC to a five-star establishment.

Rochelle

Newly renovated atlas arena, brand new executive workspace, and awesome members!

Included in membership:

Unlimited studio fitness / cycling / yoga (including hot and fire) classes (schedules attached), cardio, weights, function training floor, brand-new 5,200 sq. ft. Atlas Arena (turf, tires, sleds, platforms, BoxMasters, airdyne bikes, kettlebells, etc.), indoor lap swimming pool, whirlpool, dry-sauna, eucalyptus steam room, full amenity locker room (including towel service), invites to all Club parties/events, etc.

Rachel M.

Recently renovated in December 2018. 5,200 sq. ft. Atlas Arena with tires, turf, sleds, kettlebells, platforms, airdyn bikes, BoxMasters, TRX, etc. New carpeting throughout the Club, executive work-space lobby with complimentary coffee and tea, and new studio lighting.