Bureau of Small Projects - Rolling Hills Estates, California

Eryn Yolac

WOW! What an incredible adventure this has been from start to finish! I can't express how grateful I am to David, Camille, and the entire team for their outstanding efforts. The results have completely exceeded my expectations, and I’m truly blown away. Your hard work, creativity, and dedication have made this experience unforgettable. Thank you so much for going above and beyond! xoxooxox

Jo Chitlik

The Bureau of Small Projects has been one of our best work experiences. We were in a time crunch & needed to get our oversees project up in running to meet a tight government deadline. Choosing an agency we could effectively rely upon was crucial, since there would be no time for "do overs". The agency worked hard within the timeline allotted to understand our goals & deliver a product that matched our objectives.They were straight forward, professional & detail oriented. Their end product exceeded our expectations. As our needs grow, we will continue to do business with them because we trust them.

Eric Hungerford

Working with the Bureau of Small Projects on SWAY's branding effort has been an exceptional experience. Their team delivered top-notch website messaging and logo design that truly encapsulates our company's vision and values. Their creativity, professionalism, and attention to detail surpassed our expectations. We are thrilled with the results and highly recommend their services to anyone looking to elevate their brand.

Nicole Hess

The Bureau of Small Projects was one of the best agencies I have ever worked with. They were incredibly professional, organized, creative and collaborative. I looked forward to every meeting we had because of the energy they brought to the table. We only hired them for branding work but were incredibly happy with the results. I highly recommend them and would use them again.

Manish Gupta

We hired The Bureau to create Brand Messasging for our new retail product business. Bureau did an amazing job on the project. They customized the program to meet our needs and budget. Project Manager Alexia was amazing. She understood ourwork and created an AMAZING brand messaging. The team was great at communication and responsive and open to ideas. Great team, quality work, amazing impact!

Rizwan Chaudhry

An exceptional team, comprised of professionals who are dedicated to understanding your needs and learning your vision. I highly recommend The Bureau of Small Projects to everyone and intend to use their services for future projects.

Beth Fitzgerald

I've used David and his team for two different websites with two different companies over the last four years. I had a great experience the first time (hence why I went back for more!) but an even better experience the second time! David is amazing and wildly creative, but I would be remiss to post a review without mentioning Becka, our OUTSTANDING project manager. Becka communicated beautifully and promptly and ensured that we stayed on track to launch on time. David and his team were also crazy transparent about pricing, especially when we had ideas later in the design process, which was greatly appreciated as a non-profit with limited funds. I honestly could not have asked for a better team to launch our new site with and will certainly use them again for my next project!

Joe Kemp

I am sure that BOSP does some things well (which is why we chose to work with them) but my experience working with them, and the product they delivered, was extremely poor.

We chose BOSP to be our long-term marketing partner at the end of 2021 after interviewing several agencies, the first component was to re-build our website from scratch. Shortly into the process, we started seeing that there was a lack of continuity on the team which I have to believe is due to the fact that they rely heavily on freelance/contract workers which are far from engaged. Pull up their company page on LinkedIn and you’ll see that most of the creative people associated with BOSP have multiple current positions listed. We had a project manager that seemed to just pull in different resources for different components and no feeling of continuity. As the site development progressed, some of the pages they sent to us for approval were underwhelming to say the least. We were nickel-and-dimed to get more “complex” pages which I still do not see a difference between those and “basic” pages. The process was frustrating to say the least. It was clear that BOSP would not be the long-term partner we engaged them to be so at one point we decided to just move forward as quickly as possible, get the site up, and then find another agency to take it over and move forward with. Then came the launch. The site went up with broken links, pages with links back to themselves, form fields jumping around, and image alt tags that were a complete mess. I ended up having to do the QA work myself and the PM seemed to be frustrated that I kept finding problems since they didn’t do their QA/”Polish Pass.”

Post launch, we started discussions with other agencies to move forward and found out that the WordPress Page builder the site was built on, WPBakery, is an older technology and not preferable by developers to work with. I am not a web developer and I could care less about the underlaying page builder used so long as it is maintainable. I completely understand there are personal/technical preferences for using different technologies but the comments about WPBakery being less than desirable to work with was the consensus from everyone we spoke with and basic Google searches return the same.

Ultimately we engaged a new agency to build a new site from scratch that will be up by April. We had an initial site mockup progress meeting with them less than three weeks after signing and what they presented is far superior than the site BOSP delivered to us. So after a year of working with BOSP and $25,000+ later, we would have had the site they created for us up for less than four months.