BHC-Behavioral Health Consultants, Inc. - Houston, Texas

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BHC-Behavioral Health Consultants, Inc.

BHC-Behavioral Health Consultants, Inc. stands as a recognized entity within the mental health sector, situated prominently in Houston, Texas. This comprehensive mental health clinic offers a wide spectrum of psychological and therapeutic services, catering specifically to individuals and families navigating various mental health challenges. Its establishment positions it as a valuable resource for those seeking professional support within the dynamic environment of the Houston metropolitan area.

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Core Specialties and Services

The organization's expertise is clearly defined by its listed specialties. It provides professional counseling services, addressing individual mental health needs through dedicated therapists. Furthermore, BHC extends its support to families through specialized family counseling, acknowledging the interconnected nature of emotional well-being within household dynamics. The clinic also offers guidance and therapy specifically tailored for couples and individuals seeking to improve marriage or relationship counseling. For those requiring medical intervention or diagnosis, the services of a psychiatrist are available, providing medication evaluation and management where necessary. The presence of a psychotherapist ensures evidence-based therapeutic interventions are accessible to clients seeking deep-seated emotional healing and behavioral change.

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Physical Presence and Accessibility

BHC-Behavioral Health Consultants maintains a physical office location at 9525 Katy Fwy #312, Houston, TX 77024, making its services accessible to a significant portion of the Houston population. The facility is fully committed to ensuring accessibility for all individuals. Notably, the premises features a wheelchair accessible entrance, welcoming clients with mobility challenges. This commitment extends to the parking lot, which is also designed to be wheelchair accessible, providing ease of access for visitors. Furthermore, the clinic ensures inclusivity by offering a wheelchair accessible restroom, a crucial amenity for ensuring comfort and dignity for all patrons. Standard restroom facilities are also available. A key operational note advises that appointments are recommended, suggesting that booking in advance facilitates a smoother interaction with their team and potentially reduces waiting times.

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Contact Information and Digital Presence

For those seeking to connect with BHC, several channels are provided. The primary contact number can be reached directly using the provided telephone number, 134639449. Alternatively, individuals can explore the clinic's offerings and potentially schedule appointments or gather more information through its official website, accessible at bhchouston.com. This digital platform likely serves as a central hub for resources, service details, staff information, and the online booking process.

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Reputation and Client Considerations

When evaluating mental health services, understanding the client experience is paramount. While specific, verified testimonials would provide the most accurate picture, the available information indicates that BHC has a notable online presence, reflected in its 28 reviews on Google My Business. The current average rating stands at 2.6 out of 5, which suggests a range of experiences among clients. This statistic warrants consideration, as it points towards potential areas for improvement or differing expectations between clients and the provided services. Prospective clients are advised to research these reviews carefully to gain a more nuanced understanding of the services received by others.

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Who Should Consider BHC

BHC-Behavioral Health Consultants would be particularly relevant for individuals residing in or near Houston who are experiencing difficulties with emotional regulation, stress management, interpersonal conflicts, or are simply seeking preventative mental health care. The comprehensive range of services, encompassing both therapy and psychiatric care, makes it suitable for a broad clientele. Those specifically concerned with family dynamics or relationship issues can leverage the dedicated counseling services. Furthermore, individuals requiring accessible facilities will find the physical infrastructure accommodating. The recommendation to book appointments underscores the importance of planning for consistent service delivery, aligning with standard best practices in mental health care provision.

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Tips for Potential Clients

For individuals contemplating engaging with BHC-Behavioral Health Consultants, the following points are noteworthy. Confirming the availability of specific therapists or specialists through the website or phone call is advisable, especially if particular therapeutic approaches or diagnoses are being addressed. Familiarizing oneself with the appointment booking process online can streamline the initial contact. Given the mixed feedback reflected in the average rating, thorough research via the Google My Business listings is highly recommended before making the first visit. Understanding the specific services offered and ensuring they align with personal needs is crucial for a beneficial engagement. The accessibility features mentioned are clearly important for those with physical limitations, ensuring that the journey to seeking help is not further complicated by logistical barriers.

",
"summary": "BHC-Behavioral Health Consultants provides comprehensive mental health services in Houston, TX, including counseling and psychiatry, with a focus on accessibility and appointments.",
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"Behavioral Health",
"Mental Health Services",
"Counseling Services",
"Family Counseling",
"Relationship Counseling",
"Psychiatrist",
"Psychotherapist",
"Houston Mental Health"
],
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}

👍 Reviews of BHC-Behavioral Health Consultants, Inc.

Angela H.

5/5

Evelyn Shaw is a Discharge Nurse and is awesome at communication. She offered excellent advice and suggestions upon my Father’s discharge. She is prompt to respond to calls. She is also very thoughtful, courteous and professional. I appreciate her care and going the extra mile to ensure the discharge went well. I want to thank her for her knowledge, skills and attitude. My dad experienced a great stay at this facility! Giving thanks to everyone!

Patricia W.

1/5

The employee April is very rude and does not care about patients. The behavior of the entire office staff at Behavioral Health Consultants is unacceptable. My husband passed away recently. I was very distraught and depressed. I saw a counselor and requested to see a psychiatrist for medications. What occurred at Behavioral Health Consultants made me more stressed.

Twice, I left the office manager voicemail messages. She never returned my calls. I called back only to have staff members not answer the phone when they saw my phone number. When someone finally answered, she would pick up and hang the phone up quickly. This occurred 4 times.

When people are ill or not feeling well, the last thing a person wants or needs to do is play games with the staff at their doctor's office. My medication was delayed because of the staff's actions.

I needed support through the grieving process. I have never experienced so much unprofessional behavior by the office staff at any doctor's office in my 49 years of receiving healthcare. The behavior of the office staff at Behavioral Health Consultants is unhealthy for its clients, and it is unacceptable to me; therefore, I will not condone it. The office staff should also be receiving counseling.

Rebecca M.

3/5

I love the Doctor. BUT...no one answers the phones here...they don't respond to email...They call when they want to contact you. Which may not be a problem for some. The Doctor is very nice, and professional, but for some reason can never talk with their staff unless they call me, and I answer. Otherwise it's phone tag to reschedule an appointment. I also have to call in a few days before one of my prescriptions is due to fill, which is a hassle. I leave a message. Shouldn't they just submit it the same time every month? I will be having an in-person appointment soon, and will get to see someone(s) in person 🙂

Sarah G.

1/5

This office is the most unhelpful and rude people. You would think working for mental healths, a little bit more passion or patience. I am now out of meds because they filed the wrong insurance information and didn't tell me till months later I called insurance company and 2 of the claims they said were denied due to 2 insurance companies I only have one. They didn't do their job and drop the old one Now the new insurance they haven't filed (per insurance) and yet want me to pay the invoices They DO NOT care of the mental health if their patients and they have put me in a bad bad place. I have emailed texted and left voice mails and nothingZ
I need to talk to Dr Rubashkin himself because people that work there are worthless and do NOT care

L S.

1/5

My daughter was an established patient at this location until today. She is having a severe mental breakdown and called this office for an emergency appointment. The staff were at lunch and the answering service told her that a breakdown doesn't constitute as an emergency appointment. WOW!! I do NOT recommend this office to anyone who honestly cares about their mental health. After years, I've discovered that Bernadette Williams isn't even a psychiatrist but a nurse practitioner. I recommend doing research before making any appointments with this clinic.

Linda S.

1/5

My daughter sees Bernadette Williams and is finally at a close to perfect mental health level. She has suffered for many years with bipolar disorder. The medication regulation took time as do many things in life yet I'm impressed by this doctors care. However, the office staff is HORRIBLE!! My daughter has spoken numerous times to the lady who is the first individual one sees upon entering this office and is greatly disrespectful. She charges for items that don't require payment. She lies about who she has consulted with on issues that HR should handle. She has told my daughter that she ignores her phone calls due to caller ID and that she "just doesn't like her". I have audio recordings on certain instances. My daughter uses speaker phone on every single call to this office. It is utterly ridiculous that this lady has a job in mental health when she clearly uses a mental disorder against patients. I'm disgusted by the harassment and defamation of character displayed. ****The doctor is magnificent!!! The front desk receptionist should be FIRED!!!!!!!!!

Andrea T.

1/5

I agree the staff is very rude they are no compassion whatever. I had a very unpleasant experience with April she’s very nasty! On the phone and in person. I call a number of times concerning my son’s refills, because they were not sent Electronically to Walgreens. He missed his meds for a week. They are just responding to my call 6/25/2019 I was told the Dr. will not refill his order until his visit. Not only that we always wait over thirty minutes for appointment visits. They act like their paying us to visit the Dr.

Kara J.

5/5

Great people at the front and I love the person I see. They’re very responsive!