Bay Wide Tax - Hayward, California

Tiffany P.

I've been working with Mason for over 3 years now and he is always reliable, knowledgeable, and helpful. He makes tax stress-free which is really hard to do! He asks great clarifying questions, makes suggestions on my business and ensures we are on the right track. Definitely worth paying for the help. I used to do TurboTax but I'm leaving it up to the expert!

The2unek4u

Love, love, love my Tax and accounting family For 10+ years I’ve been a proud client Nothing but greatness to express They have handled my personal and business tax for several years My experience has always been professional, pleasant, and kind. The family’s background and knowledge in tax and accounting is impeccable. You couldn’t ask for a better team. Always available to assist with any tax questions or concerns on and off-season. I highly recommend.

Michael W.

This is an update to my former 1 star review below. I was pleasantly surprised when Mason reached out to me after I posted this review. He was very helpful and followed through on my outstanding issues.

Most importantly, they did not pressure me to revise my former review. I appreciate that they were just focused on servicing my account.

I am upgrading this to 3 stars and hoping their return to great service continues.

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I have been a client for a couple of years. Over the last 12 months I have been unable to get the firm to respond to my emails and phone calls. I manage to get a connection in about 1 out of ten attempts to speak with them, even in the off-tax season

My assigned accountant, Mason, has not spoken to me in about a year, though the agency has assured me that he is still with them

I have received messages from the IRS that some returns were not filed, as indicated by BayWide, and have yet to get someone there to return my calls and answer inquiries.

At this point, I am also concerned about the quality of the tax advice I was given as well.

I am hopeful this review will provoke some response from the firm and I am now actively looking for another agency

Veronica M.

Just based on the phone call with Jonathan today, he is so knowledgeable, easy to ask my questions and he clearly answers them. How refreshing to find a tax service that delivers like this. I will see him in January for our taxes but I feel so at ease now that he explained things to me clearly. I highly recommend Jonathan and his team!

OUALID D.

I have been supporting John the owner of Bay wide tax since 2010, not sure why why the whole office including him acting so rude and unprofessional. It's sad to see people when they come up , forgot about the people that supported him in the first place!!! Iast year he made a mistake in my tax return cause he was so busy !! Cost me 1000 dollars , this year I emailed him all my paperwork last Wednesday. Until now he has not returned my calls or filled my taxes !!! Wasted my time for a week and now I have to find someone else to file my taxes. People save yourself trouble and go somewhere else this guys are rude and dont know-how to file taxes.If they let me give minus - 5 stars for costing me a $1000 last year and wasting my time this year without filling !!!! They will loose a lot of business if they keep messing up people's taxes and treating people this way.
Here is the updates from John's: he just called me minutes ago and he was being so sarcastic saying : "please don't leave me , I need you money!!! Being very disrespectful and childish, then he called me names and using very bad words !!! So unprofessional and childish!! What kinda of person does that Whoever Is reading my review , please go support someone else, he doesn't deserve it and he acting like he' doesn't need the money.

John E.

I used these guys for the first time this year. They were very personable, and easy to work with. It was easy to get an appointment, and were running on time. I worked with Kenneth, and he was very straightforward about expectations. He had my return done the next day.

Alex L.

I was in a crunch - able to schedule with Samantha & get things all sorted out, thanks for the awesome service!

Highly recommend for any tax services.

Kevin W.

These people are great such good service. I'm so happy to have met them.