Barry Hendrickson's Bitz-n-Pieces - New York

Rhonda S.

Fantastic experience buying a wig here. From my first phone call to my appointment, everyone was friendly and helpful. Fernando was amazing, great stylist , caring , patient and matched the hair color and style I wanted with ease. Highly recommend this salon.

Andrea W.

This place is awesome. Tania answered the phone with such a nice friendly voice and was so welcoming. She was very helpful and very efficient. Edward was unbelievably understanding, patient, honest …. He truly was such a huge comfort. They both are great and I appreciate their kindness and compassion

LE Z.

Fernando is the BEST. Kind funny and so talented with hair and has the best quality pieces. I went to 3 other shops before landing here. I trust him with all my hair and wig needs! Having a reliable stylist brings me so much comfort during health struggles.

S A.

I walked into one of the most beautiful salons I've ever seen. The people were warm and welcoming.

Fernando did a consultation with me and he was open and honest, kind and informative. I had such an amazing time learning about styles, hair and color that would work best for me. The best part of the conversation is that they as a company are expanding into varying hair textures- so curls of all forms can be celebrated in wigs.

This is definitely a place for all people to come and get that added hair piece or wig they desire, no matter your hair texture.

I appreciated the parting gift they gave me. Again, everyone was warm and welcoming and I look forward to making them my go-to shop for hair.

maria T.

Can’t say enough good things about Bitz-n-Pieces. They made a difficult situation feel comfortable and dare I say fun? Randy and Tonya are always so accommodating, kind and responsive. And Fernando is such an amazing stylist—he created the perfect look, taught how to care for and wear the wig and always had a smile on his face and encouraging word to share. Thank you to everyone at Bitz for your talent and compassion and professionalism!

Jan H.

I made an appointment at Bitz N Pieces with a bit of hesitation after reading some of the less favorable reviews here. But it had been recommended through a friend which was more important to me than the on-line reviews.
This is not the first time I’ve gone through chemotherapy, and the last time I bought a wig at a well-known (not NYC) store and ended up with a $500 synthetic wig that was both ill-fitting and ill-suited to me that I never actually wore. I wore hats or gave in to my baldness for a year.
I called Bits N Pieces during their normal business hours and spoke to Jennifer. I was easily able to make an appointment at a convenient time. Jennifer clearly explained how their consultation fees work, as well as the fact that they don’t accept insurance for wigs purchased for medical reasons. I had a few questions, which she patiently answered – so I knew exactly what I was in for.
The salon is bright an airy; Jennifer greeted me and offered me something to drink as soon as I arrived. She then brought me to a private room for consultation with Fernando.
Fernando and I discussed what I wanted (as close to my natural cut and color as possible), and the pros and cons of synthetic versus natural hair wigs, such as cost, ease of styling and maintenance, etc. We tried many options, and agreed on one that was close – but not quite – right. He then styled, thinned, cut and sized the wig until we agreed it was nearly perfect. He explained how to put on and care for the wig and reminded me that once my hair started to fall out from the chemotherapy treatments I should plan to return for refitting and any further style adjustments, which I did. At this second visit, we also settled on the best way to secure it.
I just made an appointment for a final “tweak” on the fit now that I’ve been wearing it a while. Fernando will have spent almost three hours with me by the time we finish our next fitting – and I never felt rushed, pressured or scammed. My new wig (synthetic) was also $500, but the difference between it and my first one is night and day. My sister has been a hairdresser for 30 years, and she told me it is one of the best she’s ever seen.
Don’t be swayed by some of the negative reviews here. Make an appointment. Ask questions. Be open. The folks at Bitz N Pieces really do want their customers to be happy.

Glenda A. A.

I respect each and everyone's review for Bitz-N-Pieces .
My experience with them was AMAZING. My initial appointment was set for Friday, May 8, 2015 which I completely misunderstood/ forgot so on Thurs May 7, 2015 I called them to say that I was running late. But the person that attended to me via phone was even kind enough to accommodate me a day in advance, again I was running late since I was coming from out of town but they adjusted my appointment time so I can make it.
Then when I got there, seeing that I was a bit exhausted from the travel, I was offered water and coffee by Daniela ........ which I find very considerate of their clients.
Maggy was my consultant / stylist, who presented to me immediately the type of hairpiece that was appropriate and close to my original hair. The style looks exactly like my hair, the length, color, highlights and curls. Maggy was very nice and patient to me from start to end.
Daniela and Athena (front desk) and Maggy were all wonderful. They were very entertaining, sweet and empathetic towards me. It was truly a JOY meeting the three of them. I am glad to have purchased my hair prosthesis here.

Amy G.

So thankful for Bitz-n-Pieces! Can’t recommend them enough, they go above and beyond in all aspects. My friend unfortunately needed a wig due to her recent cancer diagnosis. As 30 year olds this was not something we were mentally prepared for, though Edward got us through it. The place is bright and welcoming, the staff is fantastic and knowledgeable. My friend looks and feels like herself. I’ll never be able to express my gratitude for everyone and their dedication to helping us find light and feel normal during such a dark time.