Audio Video Concepts - Palm Desert, California

Ken Cantamout

I contactedAudio Visual Concepts To figure out why two of my security cameras were not working and why I no longer could play music throughout my house using the equipment in the stack you see below.

they quickly discovered that the amplifier I was using in the stack was no longer working, and two of the camera leads into the new DVR we’re defective. They repaired the wires and got the cameras working again and have sent me an estimate for replacement of the amplifier.

The cost for this service call was very reasonable At $150 and I would highly recommend them to diagnose and or repair any of your audio or visual equipment that was not working correctly.

David M

They wired every room in my house with built-in speakers and audio/video home theater units, a big screen tv in three rooms, excellent patio speakers outdoors, and smart thermometers in every room. All coordinated and controlled by one system. Excellent work. Professional and knowledgeable. And they have been there every time I needed adjustments or modifications. Emanuel does great work. I highly recommend Audio Video Concepts.

I had them back when I upgraded to fiberoptic high speed internet. They integrated the new ISP into my system quickly, efficiently and with minimal disruption. Emanuel is very good at his job.

I had Emanuel back to install two upgraded Eero wifi devices, install updated firmware for my system, and to diagnose and correct an issue with one of my wifi thermostats. He was quick and efficient. Now I have blazing fast internet at all corners of my home. I am very happy with all of the work done for me.

juliette vautrin

Audio Video Concepts is not only a great company, their customer service is excellent! Emanuel and his team took over an extremely poor security camera installation project, which was previously installed by a “Gold Star Authorized Dealer with Control4”, but after 2+ months, this dealer and his team still didn’t have our system up and running correctly. I'm so very fortunate to have found Emanuel, and he and his team were able to redo this project and complete it within a timely manner. Emanuel is very knowledgeable and was able to provide us with the correct information about our system along with their apps [not like the previous dealer]. Another great quality is that Emanuel has great communication skills, which I find extremely important. Emanuel is very professional, courteous and committed in providing the best service possible to his clients. It's obvious that Emanuel truly has pride in what he does and it shows in his work. I now have “THE BEST" Gold Authorized Dealer with Control4 for our home security and A/V products. This is a company that I would "highly" recommend! I only wish that I could give them 10 Stars!!!

Robert Dasher

Second experience with audio video concepts, Emanuel and crew. Initially bought a control 4 home tv/sound automated system and was very pleased with the results, both installation and quality of product.
Recently our HOA changed to a fiber optic system for internet and tv. Initially my control 4 did not work and the internet people were not at all helpful. Emanuel came to our rescue getting everything back up and running perfectly. Additionally he helped my partner get his system, which was a different one, up and running smoothly as well with the new equipment. Again very pleased with his work and professionalism. Would definitely recommend for audio video needs.

Julio Calero

Audio Video Concepts has a level of service and professionalism that is truly exceptional. I’ve used their service before in the past and I will continue to seek their advice. I can’t emphasize the excellent customer service, knowledge and reliability of Emanuel and his crew. He was always on time, solved the issue effectively, efficiently and at a reliable fee. I would always use Audio Video Concepts they are very reliable and honest. JC

Karin Hutchinson

Great service and fast response! We just moved into our house and took over the control 4 system. We knew nothing about it and needed everything switched over to our names. Emanuel was more than accommodating to help in a very small window. Thanks for setting us up! All is working great ?

John M. Lafferty

I have been a client of Emanuel / Audio Video Concepts for the past couple of years. Emanuel is always available just about 24/7 with any issues and the work he does is great. He and his staff are very patient and kind and take things in stride with the most difficult or easy situation. Since i am not good with A/V and my patience is not the best, Emanuel always is there and makes it work either remotely or in person. He is fair in all his costing and time. A very stand up guy and company. Glad they are in the valley and very very reliable. A++

Tom King

I have been dealing with Emmanuel and Audio Visual Concepts for approximately 6 years and have found their service to be excellent in quality, efficient, and very knowledgeable. Also, their prices have been quite reasonable.

Emmanuel took over our system that had been sold & installed by another local firm. Even though that system had cost many thousands of dollars, we were told by the company that we were too small for them to service after the warranties expired (just about the time that the problems with the system started).

I feel quite fortunate that I was able to find Emmanuel and Audio Visual Concepts and would recommend them highly.