Army & Air Force Exchange Services - Fort Dix, New Jersey

Army & Air Force Exchange Services: A Comprehensive Guide

The Army & Air Force Exchange Services (AAFES) stands as a vital organization dedicated to providing unparalleled value and convenience to the men and women of the United States Armed Forces, their families, and allies worldwide. Operating as a cornerstone of military support, AAFES manages a vast network of retail stores and an expansive online platform, offering a diverse range of goods and services. Its primary mission is to enhance the quality of life for service members and their families by providing access to affordable merchandise and exceptional customer service. The organization’s commitment extends beyond mere retail; it actively contributes to the well-being and morale of the military community.

Location and Contact Information

The main operational hub for AAFES is located at 3452 Broidy Rd, Fort Dix, NJ 08640, United States. For immediate assistance, you can reach them directly at Phone: 6097236100. A comprehensive resource for all things AAFES is their official website: Website: shopmyexchange.com. This website provides access to a wide selection of products, exclusive military discounts, and valuable information about AAFES programs and services.

Specialties and Product Offerings

AAFES boasts a remarkable range of specialties, primarily focusing on department store offerings and a dedicated Army & navy surplus shop. However, the scope of their inventory extends significantly beyond these core categories. Customers can expect to find a vast assortment of electronics, including Apple products like MacBooks, iPads, and AirPods, often at tax-free prices and competitive rates. Furthermore, AAFES offers clothing, footwear, sporting goods, home goods, automotive supplies, and a wide selection of personal care items. The sheer breadth of their product catalog caters to a diverse range of needs and preferences, making it a one-stop shop for military families.

Key Features and Services

AAFES prioritizes convenience and accessibility for its customers. Several key features enhance the shopping experience:

• In-store pick-up: This option allows customers to order online and conveniently collect their purchases at a local exchange store.
• On-site services: Many stores offer a variety of services, such as alterations, optical services, and auto parts installation.
• Delivery: AAFES provides convenient delivery options to military installations and addresses worldwide.
• Same-day delivery: For select locations, same-day delivery is available, ensuring timely receipt of orders.
• Wheelchair-accessible car park & entrance: AAFES is committed to accessibility, offering wheelchair-accessible parking and entrances for all customers.
• Quick visit: Designed for busy service members, the quick visit option streamlines the shopping process.
• Credit cards & NFC mobile payments: AAFES accepts a wide range of payment methods, including credit cards and NFC mobile payments for a seamless checkout experience.

The organization continually adapts to meet the evolving needs of its clientele, embracing technological advancements to improve the shopping experience.

Customer Feedback and Reputation

The Army & Air Force Exchange Services consistently receives positive feedback from its customers. As of today, the company has amassed 1539 reviews on Google My Business, reflecting the widespread satisfaction among its patrons. The average opinion is 4.4/5, indicating a predominantly favorable perception of AAFES. Customers consistently praise the competitive pricing, broad product selection, and exceptional customer service. Many highlight the incredible savings on electronics, particularly Apple products, emphasizing the tax-free status and unbeatable prices. The convenience of various services, including in-store pick-up and delivery, further contributes to the positive customer experience.

It's evident that AAFES fosters a strong sense of community and prioritizes the well-being of the military community, as reflected in the overwhelmingly positive reviews.

Additional Information and Resources

AAFES extends its reach through multiple exchange stores located across the United States and internationally. The McGuire Air Force Base exchange, specifically located at JB-McGuire-Dix-La, is a prominent location offering a comprehensive selection of goods and services. The online platform, accessible through shopmyexchange.com, provides 24/7 access to a vast inventory and convenient shopping options. AAFES actively participates in various military programs and initiatives, demonstrating its commitment to supporting the armed forces and their families. Staying informed about AAFES’s offerings and promotions is highly recommended for anyone seeking value and convenience.

👍 Reviews of Army & Air Force Exchange Services

Dereck K.

5/5

AAFES on McGuire Air Force Base in Burlington County, New Jersey offers amazing deals on Apple products — tax-free & often at unbeatable prices! Whether it’s a MacBook, iPad, or AirPods, the savings are incredible. A must-shop for military families looking for top tech at the best prices!

E S.

1/5

You know I’am so glad as a young person I served my country, and glad of the opportunities much older and out of service. But every time I come into this exchange for what ever reason I’m being followed around, never ever had I experienced this before, very first time in this same exchange followed me and my daughter around the store up till I took out my star card to pay for our items.
All I have to say is it’s disgusting behavior and you never know who you might be following around, ie retired, medically discharged, wounded warrior, active duty but in civilian clothing. And the crazy part is only asked me, but a white girl came and went no questions asked and the crazy part is, that the young lady watched me up at customer service paying my star card bill.. either way it’s crazy… living in crazy crazy times but I’m still glad that I served.

Dennis O.

1/5

I recently purchased a power supply under the understanding that I had 30 days to return it if necessary. However, upon attempting to return the item, I was informed that the return window was only
15 days. Additionally, I found the staff's conduct to be unprofessional during the interaction.

Lynnora W.

5/5

Love this place. Shopping amongst our Veterans and their families is heartfelt. This place is clean and the atmosphere is pleasant.

Mark K.

4/5

Easy to find what you need even if you have never been here

Farhaj H.

4/5

Carmel was great. She's the Star Card Queen!! 👑

Flexin' M.

5/5

This Post Exchange is big, has many areas of selection, from toys to automotive. There is a food court with different options for meals as well as kiosks for shopping. There are other facilities located in the Post Exchange like the barber shop and novelty stores.

PETER D. J.

2/5

The gas at the exchange gas pump are 15 cents more ( with star card ) then two minutes outside the gate. What happened with your surveys when AAFES should be lower then the outside gas station?