American Document Solutions - Randolph, New Jersey

American Document Solutions: Your Trusted Office Equipment Provider

Located at 111 Canfield Ave Suite B1-5, Randolph, NJ 07869, American Document Solutions (ADS) is a renowned office equipment supplier based in New Jersey. With a phone number of 9739709737, and a user-friendly website at ads-nj.com, ADS offers a wide range of specialized services including copier repair, office equipment rental, and toner cartridge supply. Their expertise spans across various aspects of office equipment needs, making them a one-stop solution for businesses.

Specialties and Services:

• Office equipment supplier
• Copier repair service
• Office equipment rental service
• Toner cartridge supplier

ADS takes pride in offering more than just equipment. They provide onsite services, ensuring that their clients receive personalized and efficient support right where their operations are. Accessibility is another key aspect of their service, with a wheelchair-friendly entrance and parking lot available at their premises.

Customer Feedback and Opinions:

This company has garnered an impressive 82 reviews on Google My Business, reflecting their strong reputation in the industry. The average opinion score stands at a remarkable 4.8 out of 5 stars, indicating a high level of satisfaction among their clientele. One of the reasons for this high satisfaction rate is the outstanding commitment to customer service demonstrated by their team, from sales and installation to technical support.

Alyssa, a highly praised sales representative, is credited for her exceptional service, providing clear communication and comprehensive options for equipment rental. Alex, another key member of the team, is noted for his detailed explanations and setup assistance, ensuring a smooth transition for their clients.

Overall, American Document Solutions is recognized for its comprehensive range of services, commitment to accessibility, and outstanding customer service, making them a top choice for businesses in need of reliable office equipment solutions.

👍 Reviews of American Document Solutions

P C.

5/5

We are delighted with the service we received with the purchase and installation of our new office printer. From sales to installation, communication was clear and accurate. Highly recommend this company.

Vincent K.

5/5

Alyssa. the sales rep who assisted us, is awesome. She answered all of our questions and provided us with options for the rental of our new printer/copier/scanner. Alex set up our machine and explained everything to us in great detail, walking us through connecting the machine to our computers. All around great experience.

Ronnie R.

5/5

Great company to work with. We have been with them for many years. Their support system responds to our requests quickly.

Ryan L.

5/5

I had a great experience with ADS leasing and setting up a multi function machine in our office. The in person visit to scope out our needs was very helpful, and installation went smooth. Nice people, good prices and it is reassuring to know that there is a local presence to stand behind their services and assist when needed. Definitely recommend!

Dave P.

5/5

We have purchased several machines from ADS over the past 5 years and we are very satisfied with the pricing and service. Placing orders for equipment or replacement supplies is quick and easy. I had numerous questions for the salesman before executing the purchase order for our latest machine, and Rob answered all of my questions thoroughly. The repair team comes quickly and always makes our issue a priority. They show that they care about keeping my office running smoothly. They have definitely earned our continued business.

Paul M.

5/5

Day after 4th of July holiday, we print all our invoices for technicians to leave for clients. Both printers in shop ____ the bed. ADS delivered me a new printer to get me going on the same day. THIS is how you are successful. TY ADS

Jennifer A.

5/5

ADS is one of the most professional vendors I have worked with in recent years, they took the time to understand my business and our needs. They Owner and All the Reps continually made us feel as if we were their only client, not once did they come across as “too busy” for my small company. They worked is us to stay within budget at all time. The Sales team really did tailor to my needs. Delivery on the new equipment was delivered when promised and the transition felt seamless. The Service Techs are more than helpful and explained the installation of our new equipment with ease.

Jeff B.

5/5

We have used ADS for years for our multifunction copier. When we started with them, they gave us great advice on which machine would meet the needs of my law practice. The machine that we leased from them is extremely affordable and has provided consistently reliable service. The technician that provides us with technical support, Victor Noren, is extremely competent and personable and a pleasure to have in our corner. He responds to our service needs immediately and is an expert at setting up the equipment so that scanning and printing can be easily accomplished from the machine to all of the computers in our office. I would enthusiastically recommend ADS to anyone seeking advice on how to meet the needs of their business in the most cost effective way. They are a great company with great customer service and technical support and will exceed your expectations.