Alex TV - Fords, New Jersey

Alex TV

Located at 485 New Brunswick Ave, Fords, NJ 08863, Alex TV is an audio visual consultant that offers top-notch services for all your audio visual needs.

With a strong focus on customer satisfaction, Alex TV has built a reputation for delivering exceptional results and exceeding customer expectations.

Specialties

Alex TV specializes in audio visual consulting, offering a wide range of services including:

• Audio visual installation and integration
• Audio visual consulting and design
• Audio visual maintenance and repair
• Audio visual training and support

About Us

Alex TV is a leading provider of audio visual solutions, dedicated to delivering innovative and effective solutions to businesses and organizations.

With a team of experienced professionals, Alex TV is equipped to handle all your audio visual needs, from installation and design to maintenance and repair.

Opinions

This company has 24 reviews on Google My Business with an average opinion of 3.1/5.

Phone: 326611773

Address: 485 New Brunswick Ave, Fords, NJ 08863

Website:

👍 Reviews of Alex TV

Mariya L.

5/5

I had an excellent experience with Alex TV. Upon arrival for my consultation, I was greeted by Gina, a friendly member of Alex TV who made me feel really welcome. Alex was very professional and did an excellent job, very informative as well as a very nice and pleasant person. Alex did a great job helping us with getting all our TVs and security system set up and installed in our house. Alex was punctual, polite, and professional. He was professional and flexible when we added a few more devices to the system. He talked through options with us in terms of placement and assessed those options well. We would certainly hire him and his company again. Outstanding job and customer service!! We will certainly take every opportunity to continue to recommend your company to our friends and families. You have built an organization of excellent people.

Jackeline M. G.

1/5

Their service is the worst ever. Unfortunately I had to use them because of my complex rules. They charge me 8 dollars a month for the use of their antenna on top of my monthly fees from the carrier I use. I had called them several times that my remotes are not working or my boxes. They schedule appointments and no one showed up. This has happened every time ive called and complain. No one seems to care and their customer service is much to be desire. Can't wait til my contract is over. I rather pay Comcast or go without service then to use Alex TV again. They suck big time!!!!

Jose W.

1/5

I was incorrectly double charged each month for a year and still being charged since I moved out over a year ago. I called to dispute the charges several times but Gina the billing rep promised to look into the situation but never received a call back. Over charged about $200 and so I have filed a dispute with my Discover card instead. Hopefully this will clear the charges.in addition to the billing issues the service worked only 50 percent of the time. Alex TV is horrible in all respects. Stay away!!

Mark H.

5/5

Alex TV did a two TV, Direct TV install at our companies suite in a commercial building. They were responsive in all of their requests starting from the request for a quote, through the site survey and installation. Our company has some stringent requirements for insurance and order contracts, and Alex TV worked with us through that process, and several schedule changes due to problems on our end. I was very satisfied with this transaction.

Lizette

1/5

It is unfortunate to have to be forced to use their service. Their company is the only one used by our complex to handle our network provider. They have the worst customer service experience and relations. They are rude on the phone and will find any way to charge a fee. After having to move to another apartment in our complex just three months after moving, they charged a $200+ moving fee (for new wiring, because wires are very expensive, supposedly). When I had looked at the job they did, I was mortified. They left the old wiring from the previous tenants who had lived there for over fifteen years. It is dirty and unsightly. I called to complain and never received a call back. No wires were replaced and they wouldn't sync any of our equipment. We did much of the work ourselves in both apartments. They also started charging a monthly $8.00+ fee each month for "future" service issues. It is not in my contract, it is a "new thing they do now". I am unhappy with their service and am glad they are only needed temporarily.

Luis G.

1/5

If there was an option to give negative rating i will choose to give it a -10. This small business in fords has no respect to customer service. I hate the fact that harbor town forcefully has tenants negotiate cable and satellite TV through this businesses. I personally going through trouble with Alex tv because of monthly charges of $8.96. this is allegedly for maintenance fee which is total bull! I don't even have service for any cable or satellite TV! If you live in harbor town, make sure to not give any debit or credit info because they will charge the card even after you cancel service!!! that one thing they wont tell you.! GINA, the customer rep, will dodge your calls to prevent you from removing any info to their system! I had to cancel my debit and have my bank issue me a new one to just stop the chargers! To have this resolve I think all who live in Harbor Town to petition this business agreement they have with Alex TV. PLUS when you do want service here in Harbor Town , the complex itself charges $100.00 to install cable and satellite tv!!! In other words if you can stray from moving to Harbor town in perth amboy the better for you but if it is you only choice i suggest buying a over the air antenna you will save money!

Teresa K.

1/5

Never had an issue with the tv going out when we were able to use individual dishes here. We were forced to switch to Alex TV and I hardly ever get to watch TV anymore! Their dish goes out all day, every day! They NEVER answer the phone when you call for service either. Worthless company!!

Lisa H.

1/5

I can't express enough how horrible this shop is. I wish I saw the reviews before I brought my tv there. I brought it to them 11/2016. They still have it. I gave up. They are nasty uncaring liars. Excuse after excuse. Not 100% sure but I believe drugs take a roll with the staff.