ACCi - IT Managed Service Provider - Birmingham, Alabama

Introduction to ACCi – IT Managed Service Provider

For businesses seeking reliable and comprehensive IT support, ACCi – IT Managed Service Provider stands as a premier choice. Located at 2496 Valleydale Rd, Birmingham, AL 35244, United States, ACCi provides a wide array of services designed to streamline operations, enhance security, and ultimately, contribute to the overall success of its clients. With a dedicated team of professionals and a commitment to customer satisfaction, ACCi is positioned as a trusted partner in navigating the complexities of modern technology.

Company Overview and Specialties

ACCi specializes in a robust suite of IT solutions, encompassing computer support and services, ensuring that businesses have the technological infrastructure they need to thrive. Their expertise extends to computer networking service, meticulously designing and maintaining networks for optimal performance and security. Furthermore, ACCi prioritizes computer security service, protecting valuable data and systems from increasingly sophisticated cyber threats. The company’s team includes qualified Telecommunications engineers, capable of managing and optimizing communication systems for maximum efficiency.

Location and Contact Information

Clients can easily connect with ACCi through several convenient channels. The company’s physical address is 2496 Valleydale Rd, Birmingham, AL 35244, United States. Prospective clients can reach ACCi directly by phone at Phone: 2059878711. For more detailed information and to schedule services, visitors can explore the company’s website at Website: acci.com. The website offers valuable resources and allows for convenient online appointment scheduling.

Key Features and Services

ACCi distinguishes itself through a client-centric approach, offering a range of services tailored to individual business needs. These services include:

• Online Appointments: Simplifying the process of scheduling consultations and support requests.
• On-site Services: Providing hands-on assistance and troubleshooting directly at the client’s location.
• Language Assistance: Catering to a diverse clientele by offering support in multiple languages.
• Wheelchair-Accessible Car Park & Entrance: Demonstrating a commitment to inclusivity and accessibility.

The company’s dedication to comprehensive support extends beyond mere technical assistance. ACCi recognizes the importance of proactive monitoring and preventative maintenance, ensuring that systems operate smoothly and efficiently, minimizing downtime and maximizing productivity. Their services are designed to alleviate the burden of IT management, allowing businesses to focus on their core competencies.

Customer Feedback and Reputation

Based on publicly available reviews, ACCi has garnered overwhelmingly positive feedback from its clients. Currently, the company boasts 34 reviews on Google My Business, with an impressive Average opinion: 5/5. This exceptional rating reflects the high level of service and satisfaction experienced by those who have utilized ACCi’s offerings. The consistently positive reviews highlight the company’s commitment to responsiveness, professionalism, and technical expertise. Many clients specifically mention the dedication of individuals like Bobby and David, praising their expertise and helpfulness. Furthermore, feedback suggests a strong emphasis on creating a positive and enjoyable client experience, as exemplified by accounts of successful events and community engagement, such as the Baron's game and their appreciation day.

Additional Points of Interest

ACCi’s commitment to customer service extends beyond its core offerings. The company’s accessible facilities and multilingual support demonstrate a dedication to inclusivity and a willingness to cater to a diverse clientele. The availability of both online and on-site services provides flexibility and convenience for clients. The company’s strategic location in Birmingham, Alabama, allows for efficient service delivery to businesses throughout the region. Their focus on proactive monitoring and preventative maintenance further underscores their commitment to minimizing disruptions and maximizing system uptime.

The positive feedback regarding events like the ‘Appreciate Day’ suggests a strong community focus and a commitment to building lasting relationships with clients. It also indicates a willingness to go above and beyond to provide exceptional service and foster a sense of belonging. Overall, ACCi appears to be a reputable and reliable IT managed service provider, dedicated to delivering comprehensive solutions and exceptional customer support.

👍 Reviews of ACCi - IT Managed Service Provider

Mark L.

5/5

ACCI does a great job supporting our IT needs. You won't find better people to work with then Bobby and David.

Cody B.

5/5

Had a great time at the Barons game. Good food, good people. It was a lot of fun! Thanks for the invite!

Terry B.

5/5

Great Food! great facilities and game. Would enjoy this next year!
Thanks

nettie E.

5/5

Thanks, ACCI for inviting me to be apart of your Appreciate day. I had and amazing time from beginning to end.

Fletcher F.

5/5

We have been an ACCi customer for 5+ years - they have been a key partner and have assisted us in equipping multiple locations with excellent solutions. We seldom have issues, but any that we do have are promptly and professionally met with excellent customer service. Highly recommend!

Tommy D.

5/5

Keith and Bobby and the entire team of professionals at ACCI are the best when it comes to your IT and computer system needs. They don't come in with a pre-packaged solution, they listen to what you have to say and create a custom solution for your business. I know you will be pleased with all the services ACCI has to offer, so give them a call today. As they like to say, they've got IT covered!

Alex C.

5/5

I've had nothing less than a great experience with ACCi. They shoot you straight and the quality of work is great. You can trust his company to get the job done and help you through any questions you may have through the process!

Jeff B.

5/5

ACCi is an outstanding company with great service and leadership. These guys can do it all. You can't go wrong by hiring them to help with hardware or software solutions.