Chelsea Clark Edmiston
5/5
Paul is absolutely phenomenal. I called him to see if he could fix my 2013 macbook air screen, and he said he absolutely would and could but that honestly, the repair would cost more than the computer was worth (which is true and I hadn't realized this). Just over the phone he gave me a variety of different laptop brand recommendations. However, I still decided the next day that I just wanted to fix my computer (because I would be traveling soon and didn't want to deal with the stress of finding a new computer beforehand). When I went to drop off my broken laptop, he was exceptionally warm and very reliable feeling. Eventually, after talking for a little bit, out of sheer generosity he ended up trading me a perfectly working macbook pro that is probably worth more than my macbook air was worth even when the screen was working. He didn't charge me a penny; he just said he didn't want me throwing my money away on that repair when I could put it elsewhere (I'm a broke college student). He also ordered the pieces necessary to extract my data from my last computer and put it on the new one, and offered to do that as soon as they arrive. I am still blown away by what a trustworthy, honest, and generous computer repair person he is. People (especially repair people) like Paul are rare to come by. Treat him like gold!
