Copper CRM -

Name: Copper CRM
Rating: 3.8

Website: copper.com.
Specialties: Software company, Service establishment.

Opinions: This company has 64 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Copper CRM

Copper CRM, located at Address: 301 Howard St #600, San Francisco, CA 94105, USA, is a software company and service establishment that offers a variety of features to help businesses manage their customer relationships. The company can be reached at Phone: (800) 749-5619 and has a website available at Website: copper.com for those who would like to learn more.

One of the key features of Copper CRM is its integration with Google's G Suite, which allows users to manage their customer relationships directly from their Google applications. This integration can help businesses save time and increase productivity by allowing them to access customer information and communicate with customers without having to switch between different programs.

Another important feature of Copper CRM is its automatic data capture and tracking capabilities. The system can automatically capture data from emails, calendar events, and other sources, and then use this data to track customer interactions and provide insights into customer behavior. This information can help businesses make more informed decisions and improve their customer relationships.

Copper CRM also offers a range of customization options, allowing businesses to tailor the system to their specific needs. For example, businesses can create custom fields and labels to track the information that is most important to them, and they can also set up custom workflows and automations to streamline their customer management processes.

In terms of location, Copper CRM is headquartered in San Francisco, California, but serves businesses around the world. The company has a strong presence in the technology industry, and is well-positioned to help businesses in this sector manage their customer relationships effectively.

As of now, Copper CRM has received 64 reviews on Google My Business with an average rating of 3.8/5. This suggests that the company is generally well-regarded by its customers, but there is still room for improvement.

Overall, Copper CRM is a powerful customer relationship management tool that offers a range of features to help businesses manage their customer relationships effectively. Its integration with Google's G Suite, automatic data capture and tracking capabilities, and customization options make it a versatile and user-friendly choice for businesses of all sizes. If you are looking for a CRM system that can help you manage your customer relationships and improve your business outcomes, Copper CRM is definitely worth considering. Don't hesitate to visit their website at Website: copper.com to learn more and get started.

Reviews of Copper CRM

James Keblas

5/5

I think Copper is the best CRM choice for Google Workspace users because of its unmatched and seamless integration within that ecosystem. It doesn’t matter how many features a CRM promises if you never actually use it. With Copper, I can do about 75% of my CRM work right from my inbox, without even needing to open the app.

Copper is not perfect, but it is perfectly simple. While most CRMs do similar things, Copper stands out to me by meeting me where I am, rather than forcing me to go to it. This simplicity avoids feature paralysis that too many other products create, which often leads to not using the CRM at all. When I do need more power, the integrations with hundreds of third-party apps make it relatively easy to add extra functionality.

I recommend it for creative firms like ad agencies, commercial film production companies, digital marketing houses, and others in the client-driven service business.

GRETCHEN RHODECAP

1/5

Beware of their annual billing, as they refuse to prorate a cancelled subscription!

They do not respond in a timely manner. When you reach out regarding a issue, they are slow to respond and their response is very vague. Although this CRM has some automation, the automation in other areas could use some work.

Maike Slater

5/5

Copper is a great CRM tool to keep track of all sales-relevant activities for the customized sales phases ?

TexCare Services

1/5

Shady company. Stay away. We had a subscription with them, attempted to cancel, but still charged an annual fee. There was zero use of the account for over a year. We asked for a refund, and the company refused. There are plenty of other CRMs out there. Choose another one!

Josh Henderson

5/5

As a business consultant I highly value companies with exceptional processes, systems, automations, but also great customer service. From the moment I first looked at Copper, I have been beyond impressed with how well they do about supporting prospective clients and new clients. Great organization and super useful tool for businesses that want high level data management tools

Chad Cook

5/5

From initial onboarding to full implementation, the Copper team has been nothing less than amazing! They are personable, professional, helpful, resourceful, and most importantly, dedicated to ensuring our experience is excellent. They're also very receptive to feedback and seem to genuinely appreciate any suggestions relating to how they can improve their offerings and operations.

In terms of the software, Copper is the epitome of user-friendly, especially when utilizing the Copper CRM for Google Chrome Extension. It's so easy to add new people, companies, and opportunities directly within Gmail and the automated insights that are gathered simply by opening up an email are a huge time saver.

I recommend Copper for any and all companies, especially those who use Google Suite and/or want the ability to customize nearly every aspect of the CRM process.

Rob Jones

4/5

A solid salesforce CRM, which we are finding flexible enough to work for our own needs.

Their development techs seem open to suggestions for improvements.

Biggest hurdle is the reporting functionality, which is not yet being refreshed in real-time, and has some quirks.

Natalya Krahn

5/5

This is an amazing CRM, it integrates so well with Google Apps! I see a few reviews that say customer service was not good, that was not my experience, all my questions about integrations, suggestions for integrations and questions about using the CRM were answered through their email support same day.
We've tried just about every CRM out there and this is the best so far! I love that it has customization, and the sales pipelines are clear and has customization too. We just finished our 14 day trial and signed up for a year with Prosperworks under Professional version so we get the Mailchimp integration. It's not cheap but it's still less than most of the other CRMs which didn't even meet all of our needs. This is literally an answer to our prayers for a Google integrated CRM!