KTB Global, LLC - Birmingham, Alabama

Overview of KTB Global, LLC

KTB Global, LLC stands as a noteworthy entity within the logistics and freight forwarding sector, operating from the heart of Alabama. This company, located at 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States, positions itself as a dedicated provider of essential logistics service and freight forwarding service. The facility itself offers a range of features designed for efficiency and accessibility, making it a potentially attractive option for businesses and individuals seeking reliable transportation solutions.

Core Services Offered

The primary focus of KTB Global, LLC appears to be centered around facilitating the movement of goods. Their expertise lies in logistics service, which encompasses the planning, implementation, and control of the efficient, cost-effective flow and storage of goods, materials, and related information from point of origin to point of consumption. This service typically involves managing the entire supply chain process, ensuring timely delivery and proper handling of shipments.

Complementing their logistics capabilities, KTB Global also offers freight forwarding service. Freight forwarding involves consolidating smaller shipments into larger loads for shipment to reduce costs, and subsequently, deconsolidating them at the destination. A key aspect of freight forwarding is coordinating the various modes of transport – such as ocean, air, road, or rail – to ensure smooth transitions between them. Freight forwarders like KTB Global often handle customs clearance, documentation, and provide insurance services, acting as a crucial link between shippers and carriers. This expertise makes KTB Global, LLC a potentially valuable partner for businesses engaged in international trade or requiring efficient domestic shipping solutions.

Location and Facilities

Strategically situated in Birmingham, a major city in Alabama known for its industrial base and transportation networks, KTB Global, LLC's location at 651 Beacon Pkwy W Suite 115 places it within a region with significant logistical potential. This address indicates an office-based operation, likely housing the administrative and operational planning teams.

Furthermore, the company demonstrates a consideration for practical operational needs and accessibility by providing specific facility details. Notably, KTB Global, LLC offers on-site services, potentially including direct support for customers or partners visiting the premises. This could range from assistance with paperwork to technical consultations, enhancing the customer experience. Crucially, the business ensures accessibility for all individuals by featuring a wheelchair-accessible car park. This commitment extends to the building itself with a wheelchair-accessible entrance, ensuring that physical barriers do not impede access for customers with mobility challenges. These features are important aspects to consider when evaluating the company's overall service proposition and operational support.

Digital Presence and Customer Feedback

For those seeking more detailed information or ways to contact KTB Global, LLC, multiple channels are available. Their official website, accessible at shipktb.com, likely provides comprehensive details about their services, process, and contact information. This online platform serves as a primary resource for businesses looking to understand KTB Global's offerings and initiate shipping procedures.

Additionally, the company maintains a presence on Google My Business, a platform frequently used by customers to find and review local businesses. KTB Global, LLC has accumulated a significant amount of customer feedback, with a total of 51 reviews documented on this service. This volume of reviews offers valuable insight into real-world customer experiences. The average rating achieved across these reviews is 4.1 out of 5 stars, suggesting a generally positive perception of the company's performance and service quality among its clientele. This online reputation is an important factor for potential customers seeking reliability and service standards.

Recommendations and Considerations

For a company or individual evaluating KTB Global, LLC for logistics or freight forwarding needs, several points warrant consideration. The combination of their specialized services in logistics and freight forwarding positions them as a comprehensive solution provider. Businesses should assess whether KTB Global's service offerings align with their specific shipping requirements, whether domestic or international.

The detailed accessibility features – the wheelchair-accessible entrance and car park – are noteworthy indicators of the company's commitment to accommodating diverse customer needs, which could extend to their service approach beyond physical access. Prospective clients are strongly encouraged to explore the company's website (shipktb.com) for detailed service descriptions, rates, and contact information.

Furthermore, examining the Google My Business reviews can provide practical insights into the day-to-day service experiences. Factors such as responsiveness, shipping accuracy, customer service interactions, and handling of potential issues are often highlighted in these reviews. This information, combined with the official website and direct contact details, should empower any potential client to make a well-informed decision regarding their shipping and logistics outsourcing needs.

👍 Reviews of KTB Global, LLC

Dispatch G.

1/5

Booked a load 1 hour ago with Chris, from Elwood IN - Statesville NC, agreed with the broker on the rate and provided the drivers info, almost 40 min i dont get any rc and call or whatever update on the load we agreed on, moreover i called the number i booked the load and nobody picks up the phone, i emailed few people asking about this load and we got a reply as this load is not available,

I had an awful, unprofessional experience with Broker Chris, please take note of this bad business behavior.

N. M. J.

5/5

Yoo! Patrick is the man, he trusted us so much, helped us out even when we got delayed, he never got angry at us (understood that this is trucking and anything can go wrong, even a darn fuel card), even though we got delayed by an hour, asked the shipper to wait, we tried our best and managed to successfully deliver their emergency load on time. Love their communication, love their drive, love the way they do business. Thank you for the opportunity, PATRICKS THE MAN YOU NEED IN LOGISTICS, CLEAR, STRAIGHT FORWARD, FLEXIBLE, everything you need. Wish there were more people like him and like this company in logistics, nothing but love from us. Wish you a great 2025 and much growth you deserve the best guys!
- Ned

Robin T.

5/5

I started working with Virginia Snow at KTB back in March of 2023 and i can honestly say the communication is 2nd to none.

Virginia has been excellent at keeping me informed throughout the steps of bookings and also working to learn our product and provide better service. The Dispatch team have been beyond great, constant information i can trust which is paramount in knowing when units have been loaded and throughout their journey to delivery.

I would highly recommend KTB to anyone based on my experiences and am very glad i took this call from the many i get everyday from companies.

Taylor B.

5/5

Our company has been working with Hunter Vaughn and KTB since early 2022, and they've quickly become one of our top freight brokers. We move multiple full truckloads a week and Hunter is always prompt, professional and a pleasure to work with it. When you talk to someone several times a week, it makes a difference when they are nice and friendly! I send a quick email and trust completely that he will handle it. Moving as much as we do, an occasional issue is bound to arise, truck breaks down, flat tire, slow loader, etc. If anything ever comes up, Hunter goes above and beyond to make it right, and keep us updated. If I have a critical or hot load, no question, it’s going to KTB.

hadi M.

5/5

I am working with Rob Cox from KTB Global LLC. It was a satisfying experience. He made the process easy and was straight to the point. I find that to be a great way to do business. Thank you for your time. I highly recommend their services if you are looking for someone to get the job done and not waste your time.

Dispatch E.

1/5

Tried to book a load today with KTB, answered Bria Moody, and guess what, bad moody . In the first conversation gave her my mc, she didnt hear it well , said "cant use u " and hanged up on me.
Called her back to give the right MC again, started arguing like I did something wrong. Just rude attitude, will never haul for this broker.

joe P.

5/5

Morgan Hodges customer service skills set her apart from the other brokers. Truly, a professional. I wish I could give her more loads but unfortunately we have a lot of customer routing.

Natalie D.

5/5

Hunter Vaughn our representative at KTB Global is an absolute pleasure to work with. He understands the urgency of our deliveries and is always reliable, has great customer service and KTB's prices are more than fair and reasonable for the outstanding service we receive. Highly recommend.