Lifetime Solutions, Inc. - Victorville, California

christopher A.

Shane came and installed my parents’ rain soft system. He was polite, friendly, informative, patient, and professional. He took his time with the project and made sure to show us how the system worked. 5 stars for you buddy 👍🏼 highly recommend a rain soft system and lifetime solutions to do the job 💯 thank you!

Marco L.

I just want to say that I was very impressed and satisfied with the customer service that was provided by William, our technician. He was able to fix the leak that had came from a busted old copper pipe that was attached to our water softening system and had resulted in flooding our garage. His hard work resulted in the job being completed quickly and efficiently. He was absolutely proffesional & knowledgeable and made us feel comfortable through the entire service. I strongly recommend William from Lifetime Solutions, Inc. My family and I thank you for your amazing customer service!

-Marco

Sharon B.

I had a water filtration system put in by Lifetime solutions in Victorville and I love the results
The company was great, came out quickly and the service man Corey M was very knowledgeable and nice and kept me informed the entire process. Very happy with them and will definitely be using them for my home needs

Jonathan P.

Technician Shane called ahead of time with eta, installed all updated items and answered all questions. Very helpful and cleaned up after himself, even dealt with a little rain. Will definitely recommend to friends and family. Thanks Shane N. and lifetime solutions.

Gerardo (.

Writing this review becuase we had a very pleasant installation process. Norvell Shane set our home water system the way we wanted it. Taught us how the water system works in detail. Overall very happy with the installation process.

Hannah D.

I have gotten repeated phone calls and voicemails from this company for well over a year about an appliance I purchased at Home Depot. I have blocked their number and yet they still call and leave voicemails acting like there is an urgent issue and I need to call them immediately. This is clearly a scam and it is despicable that they feign urgency in order to sell their product.

Adam S.

Love my system , love the service one of the best decisions my family and I have ever made.

Carlos S.

Our experience with Lifetime Solutions, Inc. was mixed, and I want to share some critical observations for potential customers. While the water softening and reverse osmosis (RO) systems we purchased have been functional, the sales process raised significant concerns. During their in-home presentation, the sales representative used scare tactics centered around water quality to pressure us into a decision. While this wasn’t the sole reason we made the purchase, it was a major influence.

After installation, we raised concerns about the systems, such as the potential for long-term foundation damage caused by consistent water drips. Instead of addressing these issues meaningfully, the staff repeatedly referred us back to their overly long and complex contracts, often saying, “Did you read the whole contract?” Let’s be honest—most of us try our best to read contracts, but theirs was excessively lengthy, with legal jargon that felt deliberately overwhelming. In hindsight, I regret tolerating it.

Transparency was also lacking regarding the broader implications of water softening systems. These systems are increasingly criticized, banned in some states and counties for excessive water waste, and linked to potential damage to city and residential plumbing. On top of that, they downplayed the need for consistent maintenance, which turns out to be significant. Factoring in maintenance costs, it feels like we could have achieved similar results by sticking with bottled water instead of spending $10,000 to drink from the sink and soften our water.

Ultimately, while the product works as promised, the sales process, lack of upfront transparency, and dismissive customer service made this experience less than satisfactory. I’d urge Lifetime Solutions to improve their ethical practices and educate customers about the long-term responsibilities and potential pitfalls of their systems. As soon as we can recover from this financial decision, we will be switching to a more prominent company which are not only half the cost, but also seem to take business ethics and their impact on the environment equally as serious.