Odoo Inc. - Brisbane, California

Introduction to Odoo Inc.

Odoo Inc. is a prominent software company headquartered in Brisbane, California. The company specializes in developing and providing a comprehensive suite of business management applications, often referred to as an Enterprise Resource Planning (ERP) system. Odoo’s core philosophy centers around modularity and integration, allowing businesses to adopt only the specific applications they require and seamlessly connect them to create a unified operational system. This approach contrasts with traditional ERP systems that often involve large, complex implementations and significant upfront costs. Odoo’s mission is to empower businesses of all sizes to streamline their operations, improve efficiency, and drive growth. They achieve this through a robust, cloud-based platform, offering a wide range of modules covering various aspects of business, from accounting and CRM to manufacturing and e-commerce.

Location and Contact Information

Odoo Inc. maintains its corporate address at 8000 Marina Blvd Suite 300, Brisbane, CA 94005, United States. For those wishing to contact the company directly, a dedicated phone line is available at 6506913277. Interested parties can also access comprehensive information and resources on the company’s official website: odoo.com. The website serves as a central hub for product details, pricing, support documentation, and community forums.

Key Features and Modules

Odoo’s strength lies in its extensive and adaptable feature set. The platform is built on a microservices architecture, meaning each module operates independently and can be scaled or updated without affecting the entire system. Here's a breakdown of some of their key modules:

• CRM (Customer Relationship Management): Manages leads, contacts, and sales pipelines.
• Sales: Streamlines the sales process, from quoting to order management.
• Accounting: Provides robust accounting tools for managing finances.
• Inventory: Tracks inventory levels and manages stock movements.
• Manufacturing: Supports manufacturing processes, including production planning and scheduling.
• eCommerce: Enables businesses to establish and manage online stores.
• Project Management: Facilitates the planning, execution, and monitoring of projects.
• Human Resources: Handles employee management, recruitment, and payroll.
• Website Builder: Offers a user-friendly platform for creating and managing websites.

Furthermore, Odoo offers a marketplace where third-party developers can create and integrate additional modules, expanding the platform's functionality even further. This contributes to the system’s remarkable flexibility and ability to cater to niche business needs.

Points of Interest and Accessibility

Odoo Inc. prioritizes customer convenience and accessibility. The company provides online appointments for consultations and support. For clients requiring on-site assistance, on-site services are readily available. The office is equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring inclusivity for all visitors. It’s recommended to schedule an appointment required to guarantee access and personalized service.

Customer Feedback and Reputation

The company consistently receives positive feedback from its users. Currently, Odoo Inc. boasts 125 reviews on Google My Business, with an average opinion of 4.6/5. These reviews highlight the platform’s ease of use, comprehensive features, and responsive customer support. While there are occasional mentions of minor technical issues, the overwhelming sentiment is one of satisfaction and value. Potential clients are encouraged to review these testimonials to gain a deeper understanding of the Odoo experience.

Conclusion

In conclusion, Odoo Inc. presents itself as a dynamic and innovative software company dedicated to providing businesses with a powerful and adaptable ERP solution. Their modular design, extensive feature set, and commitment to customer satisfaction position them as a leading provider in the business management software market. The strategic location, readily available contact information, and accessible facilities further enhance the overall customer experience. For businesses seeking to streamline their operations and drive sustainable growth, Odoo Inc. warrants serious consideration. The positive customer feedback and consistently high ratings reinforce their reputation as a reliable and valuable partner.

👍 Reviews of Odoo Inc.

Kal S.

1/5

Odoo is an excellent ERP software solution, but their implementation team and process leave much to be desired. I recommend business owners and decision-makers consider purchasing Odoo software if it meets their needs. However, for implementation, I strongly suggest using a third-party Odoo implementation company. These companies often provide better attention, more streamlined processes, and lower costs.

Michael Z.

5/5

I first started using Odoo in 2019 while working for a commercial importer / dealer / retail operation with a service department. My official role was "marketing". Because of my geek background, I was heavily involved with the initial migration, and implementation in and outside of my department. Later, I was also tasked with training, project management of customization and subsequent migrations from Odoo 12 through 17. Odoo solved so many issues with it's native functionality and cross department integrations (Ecom, purchasing, sales, POS, inventory, accounting, marketing, etc.) Since then, I've started the certification process as well as becoming an implementation/dev partner. In short, I LOVE Odoo and think it is an ideal solution for a small one man shop to full enterprise solutions with thousands of seats. The question isn't what can Odoo do, it's what can't Odoo do?

GH I.

1/5

DO NOT PURCHASE THEY STEAL YOUR MONEY. Terrible company and horrible customer service. They set up the wrong company name and it’s been over a month and they still haven’t fixed it and won’t refund my money. All documents sent or saved have the wrong company on them rendering the entire platform unusable. Awful service I would never recommend. Way too buggy with a crappy “team” behind them. Told them not to charge and to cancel for weeks but they charged the card anyway.

Marta M.

5/5

We have been using Odoo for a couple of months now and the experience of integrating the whole team in all the areas of the company has been amazing. Odoo is no the best of the best in any app but the integration makes up for it all. Also, the customer support is one of the best. Most of the times they help us solve the tickets in one single email with step by step instructions and videos. Totally recommend it!

Ahmed H.

1/5

Worst customer service ever, specially the account manager David Deutsch, not helpful, replies to email after 2nd reminder, and has bad attitude. Be aware they do not issue credit for paid yearly subscriptions. I highly recommend
HubSpot

Sanjeeva C.

5/5

Great support. Odoo functionality explained extremely well in one reply. I managed to properly resolve all mail group issues I had.

Ezequiel S.

1/5

This company is desperate for money which leads to making charges without authorization, after paying a full annuity and only using it for 4 months at the time of renewal, we asked not to do it because we would not use it and they still charged USD$1,632.00 without authorization. After several times telling them in advance that we were not interested in renewing any plan, they still charged another year and when we complained, the salesperson Neidy Alvarez informed us that they do not make refunds of any kind and that for any claim we had to wait a week to talk to them. his superior Igor Cardoso. So basically they stole our money. I had no choice but to report it to the bank as unauthorized consumption on the card.

STAY AWAY user any other ERP

Teresa K.

5/5

Ana Karen with customer service was so helpful! We figured out an error that took the site down (caused by my client) and got things back up! Very professional and friendly. Thank you!