​​Harris Health Urgent Care at Outpatient Center - Houston, Texas

Sabrina M.

Honestly the worst and most unprofessional clinic I’ve been to. I visited 3 times and got turned away each time. The second time the receptionist just said we’re at capacity so come back at 2 came back at 2 explained to another receptionist what happened just for them to tell me I had to make an appointment because they’re at capacity again. The nurse there just stood in front of us and said ohh I’ll let yall handle that that’s not my business. They didn’t try to resolve the situation or help at all. What’s the point of being a same day clinic if you can’t see sick patients the same day.

Claudia M.

Professional staff, very courteous, not a long wait for my 75 yr. old Mom who was in pain. They treat us very well, great service!

Richard S.

A Wonderful Clinic Experience with Caring Staff, but Arrival Time Matters

I have been to Harris Health Same Day Clinic multiple times, and each visit has been nothing short of wonderful. The professionalism and care displayed by the nurses and doctors have truly impressed me. However, there is one aspect of the clinic’s operations that I feel should be communicated more clearly to avoid inconveniences.

First and foremost, the staff at Harris Health Same Day Clinic are truly exceptional. Their expertise and compassion are evident in every interaction. From the moment I walked in, I felt welcomed and cared for. The nurses were attentive, taking the time to listen to my concerns and explain the procedures. The doctors were thorough in their examinations, providing clear explanations and offering appropriate treatment options. I cannot speak highly enough of the staff’s dedication to patient care.

That being said, there is a crucial aspect of the clinic’s advertised hours that I believe needs to be clarified. While the clinic advertises being open until 8pm, I would strongly advise arriving hours earlier to ensure you are seen. Today I was turned away due to the clinic reaching its capacity for the day. This can be quite frustrating, especially when one has made the effort to travel to the clinic only to be denied medical attention.

Therefore, my recommendation to Harris Health Same Day Clinic is to improve the communication regarding their operating hours. It would be immensely helpful if they made it clear that although they close at 8pm, patients should arrive hours earlier to guarantee being seen. This way, people can plan their visits accordingly and avoid disappointment or unnecessary travel difficulties.

In conclusion, my experiences at Harris Health Same Day Clinic have been consistently positive. The staff’s professionalism and genuine care have been exemplary. However, it is important for the clinic to communicate more explicitly about the need to arrive early to secure a spot for treatment. By doing so, they can ensure that patients have a smoother experience and avoid the inconvenience of being turned away.

lyno E.

This place is under construction. It's confusing. I couldn't find the family clinic section. Multiple buildings all over.

Bazil B.

Lack of compassion ,lack of clear understanding between Dr and patient as the Dr could not speak clear and consise Eng. There is no one to help handicapped patients walk from parking lot to the building. The check in process is relatively fast but the care is sub par. I don't often give a single star but in this instance it is deserved. I'd send a zero score but unfortunately this facility definately deserves it.
I was suffering from severe sunburns on my feet ,unable to safely walk or converse normally because of intense pain. It goes in one ear and out the other. Consider other health care providers. This one is a health risk.

Obiora O.

Dr Lan, the gentleman working the front for patient access, and the nurse were all great! They provided excellent and thorough care ad a team.

Danielle M.

If I could give negative stars I would. I've been waiting for my appointment for over 2 hours. At the hour and a half mark, after my patience could take no more, was told I should have been seen already. The nurse proceeds to tell me that someone took the sticker off the door regarding my appointment and that the other went out to lunch-forgetting about my appointment. My time is just as valuable. I'm in utter disbelief that patients are treated as such. To top off the story- I'm still waiting.

maria F.

I was not expecting that fast service for a same day clinic. Very professional service. I am very grateful 🙏🏻🙏🏻🙏🏻