itSynergy | IT Support & Managed IT Services in Phoenix - Phoenix, Arizona

Address: 7310 N 16th St #130, Phoenix, AZ 85020.
Phone: 29328112.
Website: itsynergy.com.
Specialties: -.
Other points of interest: Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 20 reviews on Google My Business.
Average opinion: 4.9/5.

Location of itSynergy | IT Support & Managed IT Services in Phoenix

29328112

Sure, I'd be happy to provide some information about itSynergy | IT Support & Managed IT Services in Phoenix.

itSynergy is a well-established IT support and managed IT services provider located in Phoenix, Arizona. With an address at 7310 N 16th St #130, Phoenix, AZ 85020 and a phone number of 29328112, this company has been serving the local community for many years. Their website, itsynergy.com, offers a wealth of information about their services and expertise.

One of the key features of itSynergy is their comprehensive range of IT support services. From network and infrastructure management to cloud services and cybersecurity, this company offers everything that businesses need to keep their IT systems running smoothly and securely. Their team of experienced and certified IT professionals is dedicated to providing the highest level of support and service to their clients, ensuring that their IT needs are met efficiently and effectively.

Another important aspect of itSynergy is their commitment to accessibility. Their office is fully wheelchair accessible, with a wheelchair accessible entrance and parking lot. They also offer online appointments, making it easy for clients to schedule appointments and consultations at their convenience.

According to Google My Business, itSynergy has received a total of 20 reviews from satisfied clients, with an average rating of 4.9/5. This is a testament to the high quality of service and support that this company provides, and is a clear indication of their commitment to customer satisfaction.

Overall, if you're looking for a reliable and experienced IT support and managed IT services provider in Phoenix, itSynergy is an excellent choice. Their extensive range of services, commitment to accessibility, and strong reputation for customer satisfaction make them an ideal partner for businesses of all sizes and industries. So don't hesitate - visit their website today at itsynergy.com and get in touch with their team to learn more about how they can help your business succeed.

Reviews of itSynergy | IT Support & Managed IT Services in Phoenix

itSynergy | IT Support & Managed IT Services in Phoenix - Phoenix, Arizona

Heath Jepson

3/5

Answers my questions with a good degree of accuracy and expertise. However, the response times for non-emergency issues leave something to be desired.

Whenever requesting support you will rarely speak to person initially, you have to leave a voicemail and wait to be called back. Having a live dispatcher to always answer calls would be a big improvement to the customer experience.

Edit: for clarification, whenever "I" have called, this was my personal experience. I should also note that while response time is generally acceptable, time to resolution has been quite poor. With a few notably recent issues taking 2-5 weeks to resolve when they should have been 2-5 days.Business operations are always at odds with security operations, but there has to be a balance. This balance could use improvement.

Luke Fadell

5/5

Once again, the team at IT Synergy hit a home run! They diligently found the problem with the print center's hard coding and corrected it promptly. Shout out to Josh and Alex.

Yadira Vargas

5/5

When asking for assistance, it is completed in a quick manner and with confidence that the technician has the knowledge to complete the said/asked tasks. Thank you so very much!! Alex, Dan, & Joshua. You have a team of other technicians that are awesome too, I just seem to get the top three when I need help! Again, thank you!!

Matt Leonard

5/5

Spoke w Michael a few minutes ago.
Awesome customer service!
Michael did his homework prior to making the 1st call to me, and it appears the inquiry from the vendor was legitimate
Thank you for your assistance!
Matt

Angela Vuolo

5/5

Very professional, friendly, and efficient!! I would recommend them to anyone!

Suzy Albanese

5/5

I always have fast and friendly service from anyone helping me at itSynergy. Thank you!

Gabi Holberg

5/5

TQ was not only knowledgeable and patient, but managed to make me laugh during what could just as easily have been a frustrating experience; instead it was pleasant from beginning to end.

Alan Hartsook, MD FAAP

5/5

Quick responses and take care of the issue quickly. Maintain great communication during the process.