Support Teq - Pleasanton, California

Overview of Support Teq

Support Teq, located at 6035 Stoneridge Dr #300, Pleasanton, CA 94588, United States, offers valuable computer support and services. With a phone number (877) 877-7915 readily available, this company caters to the technical needs of its customers. Their services extend to computer repair, providing comprehensive solutions for any tech issue you might encounter.

Location and Accessibility

Support Teq is conveniently situated in Pleasanton, California, at an address that's wheelchair accessible. They offer a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all customers, including those with mobility issues, can visit without hassle. This attention to accessibility makes Support Teq a welcoming choice for everyone.

Services and Specialties

The core strengths of Support Teq lie in their computer support and services and computer repair services. These specialties make them a go-to solution for individuals and businesses facing technical challenges. Whether it's troubleshooting a persistent computer error or repairing a broken device, Support Teq is equipped to handle it all.

Customer Reviews and Average Opinion

Support Teq has garnered a modest attention on Google My Business with 7 reviews to date. The average opinion stands at 2.1 out of 5, indicating a mixed reception. While some customers have praised the company for its exceptional service, such as the technician who managed to resolve a complex security issue on an iPhone 6, others seem to have had less favorable experiences.

Key Takeaways from Reviews

• Some customers have expressed deep gratitude for the personalized and thorough assistance received, highlighting the company's dedication to solving complex problems.
• There's room for improvement in meeting customer expectations consistently, as reflected in the average rating.

Despite the average rating, the positive feedback underscores the potential for Support Teq to offer excellent service to those who reach out with their tech issues. It's worth noting that a single bad experience can significantly impact an average rating, suggesting there may be areas where they could enhance their service quality.

Contacting Support Teq

For those considering Support Teq, the contact information is straightforward. Call them at (877) 877-7915 or visit their website for more detailed services and to schedule an appointment. Given their accessibility features, it's an inclusive option for everyone needing computer assistance.

Conclusion

Support Teq presents itself as a reliable source for computer support and repair services in Pleasanton, California. While their average customer satisfaction rating is a point of consideration, the company's accessibility, specialization in computer issues, and the potential for personalized, effective support remain compelling reasons to reach out. Prospective customers are encouraged to weigh these factors against their specific needs and possibly read beyond the average rating to get a fuller picture of what Support Teq can offer.

👍 Reviews of Support Teq

Elias A.

1/5

SupportTeq worked on my Apple iPad, totally screwed it up and destroyed my internet connections on my Windows computers as well. They use people in India who know nothing. A scam, avoid them at all costs.

Margaret S.

5/5

On my last attempt to fix my iphone 6 a technician [support 51] from Support Teq became my saviour.. He patiently, over many hours, guided me, my computer, iphone and ipad through a hideous security problem. This problem stemmed from my computer and travelled to the iphone. I can highly recommend this company.

Laine B.

1/5

Scam. They have called me every day for 4 months. I once did business with them when they were iYogi, but they went out of business without fulfilling my contract. They won’t quit.

John S.

1/5

This is a scam company. They told me that my Windows computer has a virus. I don't even have a Windows computer, I use Linux.

DO NOT GIVE THEM YOUR MONEY, THEY ARE SCAMMERS!

Kaiba C.

1/5

These guys are Indian scammers, look at Malcolm Merlyn's video, he exposed them.

Kathleen M.

5/5

Fixed many problems for us on both iPad and MacBook Pro

John N.

1/5

IT'S A SCAM