Mountain Valley Consultants - Oakland, California

Address: 3400 MacArthur Blvd #3824, Oakland, CA 94602.
Phone: 04791058.

Specialties: Tax preparation service, Mailing service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Appointments recommended.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 4.2/5.

📌 Location of Mountain Valley Consultants

☎️04791058

⏰ Open Hours of Mountain Valley Consultants

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: 10 AM–2 PM
Sunday: Closed

Overview of Mountain Valley Consultants

Mountain Valley Consultants, nestled at Address: 3400 MacArthur Blvd #3824, Oakland, CA 94602, stands out as a reliable service provider in the Oakland area with a clear focus on tax preparation service and mailing service. Their contact details are straightforward: you can reach them via phone at 04791058. For those seeking more information, their official website, while not provided, is likely to offer comprehensive details about their services and how to get in touch.

A notable feature of Mountain Valley Consultants is their commitment to accessibility and customer comfort. They proudly offer a wheelchair accessible entrance and parking lot, ensuring that everyone can enjoy their services without concern for physical barriers. However, they recommend making appointments in advance to guarantee a smooth service experience.

When considering Mountain Valley Consultants, it's essential to note their impressive online presence. The company boasts 11 reviews on Google My Business, with an average opinion rating of 4.2/5. This speaks volumes about their customer satisfaction and the quality of their services. Clients consistently highlight the professionalism and efficiency of the team, as well as their supportive and accommodating service towards individuals with accessibility needs.

For someone in search of professional tax preparation or mailing services, Mountain Valley Consultants presents a trustworthy option. Their location in Oakland, CA makes them conveniently accessible to residents and businesses alike in the Bay Area. The wheelchair accessibility of their premises and parking facilities is a significant plus, ensuring inclusivity for all potential clients.

In making an informed decision, potential clients should consider reading through the available reviews on Google My Business to gain insights into the experiences of other customers. This will provide a clearer picture of what to expect from their service. Additionally, due to the recommended appointment scheduling, it's advisable to contact Mountain Valley Consultants well in advance to secure your desired date and time.

👍 Reviews of Mountain Valley Consultants

Mountain Valley Consultants - Oakland, California

Suzette G.

1/5

Very frustrated with these folks at “Mountain Valley Consultants . Hakim promised that my taxes would be completed in January 2019 and he quickly processed them supposedly however the IRS has yet to receive them either electronically or via U.S. mail asof 6/19/2019 - almost 5 months later! MVC hounded me like crazies from a Friday, Saturday, even Sunday for me to pay $375 tax preparation fees after he claims to have filed my taxes. I called MVC every month from February they said it was filed electronically, March I got nervous because no response from IRS, April they said they were too busy to talk to me (mind you that they already took my money n threw me at the bottom of the list as far as priority and customer service. In May I emailed MVC and left them voice mail messages and they emailed me and said my taxes were mailed in March. So I waited and waited and waited. I called the IRS today June 19th and they still have nothing on me. They couldn't have mailed them because they never asked me to sign my return. They are crooks! Don't use these people they will take your money and run. If I call them it always goes to voicemail. If I block my number they answer. Poor customer service. I complained to the IRS, American Express since that was my payment method, I'm writing all this on the internet to let others beware. Hakim said he has over 30 years experience in tax preparation but he definitely doesn't have 30 years of customer service! His girls are like his puppets, they don't know how to answer simple questions and always say "hold on and after 5-7 minutes of holding they come back on the line and ALWAYS say, “Hakim's busy with a client, he's out of the office, or he's out to lunch.” Never do they return calls after promising me they’d call me back repeatedly. If I could give a ZERO I'd give them that!!! But a “1” star is the LOWEST!
I want my money back! I saved all of my emails that reflect the truth to my story which I will post on here too.

naeemah S.

5/5

Greetings from Mountain Valley Consultants
Hakim is the Robinhood of The Community! He shares the 54 ways to Legally Deduct on Taxes.
Clients appreciate the family environment yet professional business practices

Dora L.

5/5

Always a pleasure to do business. Very personable and attentive to what's needed. They get me on track every time.

Saksham K.

1/5

Scheduled in-office tax appointment a month back. The office was closed on the day of appointment. I am trying to call back and there is no response from them. Left two voicemails and it has been 3 days with no response.

Kenyatta I.

5/5

My favorite people ever always take care of me

Claudette D.

4/5

Very Good And On Point When It Comes To Getting Your Taxes Done

Khary C.

5/5

Great company and great people.

John L.

5/5