PetDesk, LLC - San Diego, California

Overview of PetDesk, LLC

PetDesk, LLC, located at Address: 2044 First Ave., San Diego, CA 92101, United States, stands out as a software company specializing in providing robust solutions for pet owners and veterinarians. Their phone number: 8447382778 offers a direct line to their support team, ensuring quick assistance when needed. The company's website: petdesk.com is a treasure trove of information and services designed to streamline pet care processes.

Key Features and Accessibility

PetDesk, LLC prides itself on its wheelchair-accessible car park and wheelchair-accessible entrance, making it an inclusive choice for all customers, including those with mobility challenges. The company also prides itself on being LGBTQ+ friendly and a transgender safe space, reflecting a commitment to diversity and inclusivity.

Customer Service and Reviews

The customer service at PetDesk has been praised for its exceptional support. One glowing review highlights a situation where a customer's account was locked, causing significant worry about losing vital pet records. The IT team promptly resolved the issue within hours, earning high praise. Such experiences, evident from the 15 reviews on Google My Business, indicate a company that values its clients and delivers on its promises. The average opinion is a commendable 3.7/5, suggesting a largely positive customer experience.

Recommendations for Potential Users

For anyone seeking a reliable software solution to manage pet-related tasks, PetDesk, LLC emerges as a top contender. Their focus on software development sets them apart, offering services that are not only functional but also user-friendly. The wheelchair accessibility and inclusive environment make it a welcoming option for all, enhancing the overall value proposition.

Given the positive feedback and the company's dedication to customer service, potential users should consider reaching out to explore how PetDesk can simplify their pet care routines. The company's phone number and website provide straightforward avenues to get started.

Final Recommendation

If you're looking for a dependable software partner that understands the unique needs of pet owners and veterinarians, PetDesk, LLC is definitely worth a visit. Their commitment to excellent customer service, coupled with their inclusive practices, makes them a standout choice. Don't hesitate—contact petdesk.com or give them a call at 8447382778 to discover how they can benefit your pet care journey. PetDesk seems to be more than just a software company; it's a community-minded business dedicated to making pet ownership smoother and more enjoyable for everyone.

👍 Reviews of PetDesk, LLC

Sidrah N.

1/5

Sales associates continue to call despite us letting them know we currently do not have any interest in their services. When told so, they get an attitude and become rude. They call at least once a week after we have told them we do not have any interest in their services.

Brandon D.

5/5

Customer service here is great. I got lock out my account and was scared I was going to lose all my dogs records but the ITs really helped me out and got me back in within a couple hours of reaching out to them. If your vet uses this I highly recommend checking it out

Mark S.

1/5

So this company's sales approach is to call and say they have a new client who wants to book with your clinic. They then ask if you would be interested in their services. Then the "potential" new client calls and states that she really likes their service, and supposedly confirms or in our case books yet another appointment. When you tell the PetDesk representative that you are not interested in their service (which by the way is in no way unique and offered by a number of other companies) the rep responds with, "Let me get this right, your doctor doesn't want the clients we are going to bring him?" In the end you have set-up a client in your files who will never show for their appointment. The good news is that PetDesk offers a service to help you reduce your no-shows, so you could have that solution going for you. Stunningly unprofessional approach by a company which will need access to your practice management database.

Rhonda W.

5/5

The Pet Desk app has been good, it helps me stay on top of my cats vet appointments and other details.

Anon U.

1/5

Sales team calls our clinic repeatedly despite being asked numerous times to remove us from their list.

Connor L.

1/5

Their hiring practices are extremely sketchy. There's even rumors that they tell their employees to give this place a good rating.

Mel S.

1/5

horrible app.

Justin V.

5/5

Love PetDesk. Amazing customer service and staff.