Rite Aid - Palo Cedro, California

Heidi Lee

This is the absolute worst pharmacy. The pharmacist manager is the absolute worst behaved, unfriendly person I have ever met. Same monthly medication for years and all of a sudden the pharmacist wants to see a Dr. plan of treatment and says Dr. hasn’t responded in weeks. Even then my Dr. came with receipts of contact to the pharmacy with no response from them. They are slow, they always act like you’re a drug addict, even for antibiotics. I keep thinking location trumps experience but I am ready to see Rite aid change something within their staff before I continue supporting them. How many bad reviews will it take before you actually have a course of action or a plan to do better? Obviously it starts with management.

Sheryl Jannsen

I will never use this pharmacy again! They have dropped the ball over and over and refuse to try to get better: in fact as a consumer if you want someone to care about you as a person I highly recommend NOT USING THIS pharmacy.

Shweemp Mc fleemp

This is the worst Pharmacy I have ever dealt with. Many times the medications you need are out of stock and it takes days to get it in. When the medication does finally come in, it takes another day for it to be filled. The communication is awful! Costumer service is not the best either. Either they don't know what is going on or they are short with you. Go to any other pharmacy!

Chris Martin

I was seen at Mercy hospital in Redding and was Diagnosed with kidney stones. Doctor gave me a Prescription for medication for breakthrough pain. Came to the Rite A
I'd here in Palo Cedro where I have just moved to 3 weeks ago. I was treated like was a Drug Addict asked what was it for? Why was I coming here. Have I every filled this type of Prescription before? WHERE? why? Do I have any Opiates at home? They are calling the Hospital to Verify that I do have Kidney Stones and I need the Medication for Breakthrough pain if the Tylenol doesn't work. How unprofessional I'm 62 yr old a Retired RDA in Dental Profession I know a about Pain Medication and how to take it.

Carrie D

The worst.
I looked online and I called before making the 30 drive to the Palo Cedro Rite Aid. I wanted to make sure the product was in stock. I spoke with a man who informed me that it may have been delivered however it takes up to 3-4 days for them to get it unpacked and on the shelf.
I ask if they could look on the delivery manifest when I got there and find it, that way I could purchase it today.He said "Yes". When I arrived, about 1hr later, I inquired with "Renee". She said that they do not received a delivery manifest and that I would have to wait until everything gets unpacked and on the shelf and that will take 3-4 days.
I explained my prior phone conversation with the man and thats why I had come all the way down to the store.
She was defensive and did not understand why I was a little frustrated at having come all the way down here and had been told something that was not true.

Gary Stark

I will never use their pharmacy again. My time is valuable. I received the text alert saying my prescription was ready for pickup. I get there, but then I'm told I need to wait until the pharmacist gets back from lunch. So basically the "prescription ready" text message was a lie. Not my first bad experience with their pharmacy. From now on I will drive all the way to Redding before setting foot in this store.

E B

Avoid this pharmacy. Absolutely garbage. I have no idea why I keep getting things filled here. Prescriptions are never ready when they say they will be. This is the slowest pharmacy and at least half the time they will not fill your prescription until you physically show up even after you call to verify the prescription is there and being processed.

Chris Larsen

After reading the MANY poor reviews this pharmacy has received, I can't say that I'm surprised. I live in Shingletown and I often get a text notification informing me that my prescription is ready, only to find out upon arriving, that my prescription is NOT ready. This has been a common occurrence. If the owner or manager of this pharmacy truly cared about their customers, they would spend less time apologizing to their customers for their HORRIBLE customer service, and instead, actually take some steps to fix the issues.

Prescriptions are NEVER filled in a timely manner. Communications are woefully inept. And they seemingly never have enough staff to handle their volume.

And for the amount of money this pharmacy obviously makes, you would think they could hire enough qualified people to improve their operations.
I give them one star , and even that is being generous.